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Type:
Bug
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Resolution: Unresolved
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Priority:
Medium
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Component/s: Workspace - Permissions
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None
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8
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Severity 3 - Minor
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877
Issue Summary
When attempting to assign access to a repository/projects, searching for a user in the search box results in an error message: "Internal Server Error."
This prevents admins from adding users to repositories, projects on the workspace.
Steps to Reproduce
- Navigate to the Bitbucket repository settings/Project Settings
- Click on Repository Permissions/Project Permissions >> Add users or groups
- In the search box, enter the name of the user you wish to grant access to.
- Observe that the search fails, and an error message "Internal Server Error" is displayed.
Expected Results
- Users should be searchable when adding repository permissions.
- The search box should successfully display the user.
- Users should be able to assign repository access without errors.
Workaround
- The current workaround is to remove and then re-add permissions for the users whose permissions are out of sync.
- If the above step doesn't work, another admin needs to remove and re-add the admin's account(admin attempting to grant permissions to user). After this, the admin can try adding the user again.