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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Integration - Jira Software Cloud - Pull Requests
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None
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1
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Severity 3 - Minor
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28
Issue Summary
When creating a Jira Issue from a Pull Request comment (Create Jira issues from Bitbucket), it fails if there is a Required Custom Field associated with the desired Issue Type
Steps to Reproduce
- Set a Custom Field as Required in Jira
- Access a Pull Request
- Create a Comment if needed
- Select the Create Jira issue option
- Try to create the Issue in the Project/Issue Type where the Field was configured as Required
Expected Results
A pop-up window will open to set the Required Field
Actual Results
We failed to create the issue. Please try again or create it in Jira. Error is displayed:

Workaround
The only workaround is to select the create it in Jira option, or remove the Field as Required.