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  1. Bitbucket Cloud
  2. BCLOUD-22019

Downloading export issue is failing

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    Description

      Issue Summary

      Downloading export issue is failing with Something went wrong error.

      This is reproducible on Data Center: (yes) / (no)

      Steps to Reproduce

      1. Export issue from https://bitbucket.org/<Workspacename>/<RepoName>/admin/issues/import-export
      2. Click the link to download export issue
      3. Clicking link will show Something went wrong error

      Expected Results

      The user is able to download the export zip.

      Actual Results

      The user is unable to download the export zip and returned an error.

      The below exception is thrown in the sentry error log:

      UnicodeDecodeError
      'utf-8' codec can't decode byte 0xee in position 12: invalid continuation byte
      

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

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            tlechner@atlassian.com Tony Lechner
            mabdrahim Syahrul
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            Dates

              Created:
              Updated:
              Resolved: