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  1. Bitbucket Cloud
  2. BCLOUD-21743

Error displaying Jira issues tab in repository

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    Description

      Issue Summary

      When trying to open the Jira issues tab in a repository, we receive the following error message: 

      "We can't load the page
      Try again in a few seconds." 

      This is affecting repositories in new workspaces and in old workspaces if you remove the Jira add-on from workspace Settings > Installed apps and reconnect a Jira instance 

      Steps to Reproduce

      1. Create a workspace
      2. Go to workspace Settings > Jira
      3. Connect a Jira instance
      4. Create a repository under this new workspace
      5. Open this repository
      6. Open the Jira issues tab

      Expected Results

      You should see the following message "Track your Jira projects from within your Bitbucket repository." 

      Actual Results

      You see the error message:

      "We can't load the page
      Try again in a few seconds.

      Try again"

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

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            stannous StannousBaratheon
            2109285dcbb0 Caroline R
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            Dates

              Created:
              Updated:
              Resolved: