Problem Definition

When a Bitbucket user exceeds our API rate limits and this user is trying to access the source code of repos in Bitbucket UI, they will see an error message 'Having trouble showing that directory'.

This is because the UI is using API calls to display info and the calls are getting rate limited.

However, the reason for this error is not clear to the user, unless they open the Developer tools panel and see the 429 errors.

Suggested Solution

Improve the error message shown to the user in those cases, to let them know that it is a rate limiting issue.