Uploaded image for project: 'Bitbucket Cloud'
  1. Bitbucket Cloud
  2. BCLOUD-19492

Bitbucket cloud doesn't support FIDO2 USB keys for Safari 13

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Won't Fix
    • Account - 2FA
    • None
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Users are unable to login to Bitbucket on Safari 13 with FIDO2 USB keys for 2FA and receives the error: "You can't log in with this device because your browser does not support U2F security keys."

      However, Safari 13 has support for FIDO2 USB 2FA keys as per: https://developer.apple.com/documentation/safari_release_notes/safari_13_release_notes.

      As per https://www.yubico.com/works-with-yubikey/catalog/bitbucket/ documentation, FIDO U2F is supported by Bitbucket which is an extension of FIDO2.

      Note: FIDO2 USB keys work in Google Chrome.

              Unassigned Unassigned
              lsaw@atlassian.com Leon (Inactive)
              Votes:
              15 Vote for this issue
              Watchers:
              13 Start watching this issue

                Created:
                Updated:
                Resolved: