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  1. Bitbucket Cloud
  2. BCLOUD-19492

Bitbucket cloud doesn't support FIDO2 USB keys for Safari 13

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Details

    • Suggestion
    • Resolution: Won't Fix
    • Account - 2FA
    • None

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    Description

      Users are unable to login to Bitbucket on Safari 13 with FIDO2 USB keys for 2FA and receives the error: "You can't log in with this device because your browser does not support U2F security keys."

      However, Safari 13 has support for FIDO2 USB 2FA keys as per: https://developer.apple.com/documentation/safari_release_notes/safari_13_release_notes.

      As per https://www.yubico.com/works-with-yubikey/catalog/bitbucket/ documentation, FIDO U2F is supported by Bitbucket which is an extension of FIDO2.

      Note: FIDO2 USB keys work in Google Chrome.

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            Unassigned Unassigned
            lsaw@atlassian.com Leon (Inactive)
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              Updated:
              Resolved: