Uploaded image for project: 'Bitbucket Cloud'
  1. Bitbucket Cloud
  2. BCLOUD-18677

When the verification email for the account creation fails, show some feedback to the user in the UI

XMLWordPrintable

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      When someone creates a Bitbucket account, they are asked to fill in their email, full name and password, and then a verification email is sent to their email address.

      In case there is a hard bounce of the verification email due to a typo or misconfiguration of the email account, the user does not get notified.

      In case of a hard bounce, instead of displaying the following screen:

      show a message to the user that their email was bounced and a suggestion to contact support.

      This way the user has feedback that the email delivery failed and can contact support to get help with this issue.

              Unassigned Unassigned
              tboudale Theodora Boudale
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: