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  1. Bitbucket Cloud
  2. BCLOUD-14267

When an account reached the user limit, adding an existing user (or user group) that is already within the plan count into another repository of the same account causes error:

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      When an account reaches the max plan limit, adding an existing user that is already within the plan count into another repository of the same account causes error:

      "Not enough users on plan. The owner of this repository will need to upgrade their plan before this action can be completed."

      Steps to reproduce:

      1. Have an account that reached the quota of the plan limit - say Plan limit: 5 / 5
      2. Add an existing user that is within the 5 user plan count into another repository within the same account.
      3. Error says "Not enough users on plan"

      Expected behavior:
      The existing user can be added into any amount of repositories within the same account.


      The same issue can be reproduced with User groups.
      I.e.:

      1. Have an account that reached the quota of the plan limit - say Plan limit: 5 / 5
      2. Add an existing user group that is within the 5 user plan count into another repository
        within the same account.
      3. Error says "Not enough users on plan"

      Additionally, adding an empty User group to a repo will give the same error.

      Notes:

      At the moment, the issue occurs when trying to add an existing team member from the page of the specific 'User Group', e.g. https://bitbucket.org/account/user/TEAM_USERNAME/groups/administrators/

      Workaround:

      1. Open the 'User Groups' page of the team/account: https://bitbucket.org/account/user/TEAM_USERNAME/groups/
      2. Select the Add Member button on the top right corner

      You'll be able to add an existing member to the team this way.

              mbertrand aMarcus (Inactive)
              gkoh Gideon Koh (Inactive)
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              13 Vote for this issue
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                Created:
                Updated:
                Resolved: