Removing a JIRA issue from a build causes Internal Server Error

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • 12.0.0, 11.0.5
    • Affects Version/s: 11.0.1, 11.0.3
    • Component/s: JIRA integration
    • None
    • 1
    • Severity 3 - Minor

      Issue Summary

      An Internal Server Error occurs when removing a linked Jira issue from a Bamboo Build Run. 

      Steps to Reproduce

      1. Initiate a Bamboo build by pushing a change to a Bitbucket repository, ensuring that the commit message references a Jira issue.
      2. Go to the Issues tab for the resulting build run.
      3. Try to remove the linked Jira issue from the build.

      Reproduced using:

      • Bamboo v11.0.1
      • JIRA v10.7.3
      • Bitbucket v9.6.4

      Expected Results

      Linked Jira should be removed.

      Actual Results

      The Delete Action results in the 'Internal Server Page' with the following stack-trace:

      java.lang.NullPointerException
	at com.google.common.base.Preconditions.checkNotNull(Preconditions.java:906)
	at com.google.common.base.Splitter.split(Splitter.java:385)
	at com.atlassian.bamboo.plugins.jiraPlugin.actions.EditJiraIssues.splitIssueKeyInput(EditJiraIssues.java:111)
	at com.atlassian.bamboo.plugins.jiraPlugin.actions.EditJiraIssues.validate(EditJiraIssues.java:87)
	at com.opensymphony.xwork2.validator.ValidationInterceptor.doBeforeInvocation(ValidationInterceptor.java:250)

      The atlassian-bamboo.log reports a 500 exception with the same stack trace:

      2025-08-12 14:15:56,800 ERROR [http-nio-8085-exec-32 url: /bamboo/build/removeJiraIssue.action; user: admin] [FiveOhOh] 500 Exception was thrown.
java.lang.NullPointerException: null
        at com.google.common.base.Preconditions.checkNotNull(Preconditions.java:906) ~[guava-33.2.1-jre.jar:?]
        at com.google.common.base.Splitter.split(Splitter.java:385) ~[guava-33.2.1-jre.jar:?]
        at com.atlassian.bamboo.plugins.jiraPlugin.actions.EditJiraIssues.splitIssueKeyInput(EditJiraIssues.java:111) ~[atlassian-bamboo-web-11.0.1.jar:?]
        at com.atlassian.bamboo.plugins.jiraPlugin.actions.EditJiraIssues.validate(EditJiraIssues.java:87) ~[atlassian-bamboo-web-11.0.1.jar:?]
        at com.opensymphony.xwork2.validator.ValidationInterceptor.doBeforeInvocation(ValidationInterceptor.java:250) ~[struts2-core-6.7.3-atlassian-1.jar:6.7.3-atlassian-1]

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Mateusz Szmal
            Reporter:
            Abhi Phull
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            0 Vote for this issue
            Watchers:
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              Created:
              Updated:
              Resolved: