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  1. Bamboo Data Center
  2. BAM-25932

Deleting a Bamboo Internal directory user gives exception - The user directory doesn't allow this operation

      Issue Summary

      While trying to delete an internal directory user in Bamboo with the following error appear in GUI.

      Can't delete user 'testuser'. The user directory doesn't allow this operation.
      Please try reloading the page.
      

      Steps to Reproduce

      1. Create a user testuser and assign all the access to this user to build a plan
      2. Run the plan and on the Build result summary page for the build which was run write a comment.
      3. Try to login as another Admin user and try to delete this testuser

      Expected Results

      The user should be deleted.

      Actual Results

      Following exception is see on the Bamboo GUI

      Can't delete user 'testuser'. The user directory doesn't allow this operation.
      

      The reference is other tables should not prevent Bamboo in deleting the userid, probably Bamboo can append a text like -deleted along with the username in the tables where reference is there.

      Workaround

      Please follow the workaround here

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Bamboo Data Center'
            1. Bamboo Data Center
            2. BAM-25932

            Deleting a Bamboo Internal directory user gives exception - The user directory doesn't allow this operation

                Issue Summary

                While trying to delete an internal directory user in Bamboo with the following error appear in GUI.

                Can't delete user 'testuser'. The user directory doesn't allow this operation.
                Please try reloading the page.
                

                Steps to Reproduce

                1. Create a user testuser and assign all the access to this user to build a plan
                2. Run the plan and on the Build result summary page for the build which was run write a comment.
                3. Try to login as another Admin user and try to delete this testuser

                Expected Results

                The user should be deleted.

                Actual Results

                Following exception is see on the Bamboo GUI

                Can't delete user 'testuser'. The user directory doesn't allow this operation.
                

                The reference is other tables should not prevent Bamboo in deleting the userid, probably Bamboo can append a text like -deleted along with the username in the tables where reference is there.

                Workaround

                Please follow the workaround here

                        851f15845f55 Mateusz Szmal
                        4f38d6bf51c0 Shashank Kumar
                        Affected customers:
                        0 This affects my team
                        Watchers:
                        1 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            851f15845f55 Mateusz Szmal
                            4f38d6bf51c0 Shashank Kumar
                            Affected customers:
                            0 Vote for this issue
                            Watchers:
                            1 Start watching this issue

                              Created:
                              Updated:
                              Resolved: