Uploaded image for project: 'Bamboo Data Center'
  1. Bamboo Data Center
  2. BAM-25159

Cannot uninstall Bamboo on Windows via uninstall.exe

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 9.4.0, 9.3.5
    • 9.3.2, 9.3.3
    • Installation, Windows
    • None

      Issue Summary

      Bamboo uninstallation fails using uninstall.exe

      This is reproducible on Data Center: yes

      Steps to Reproduce

      1. Install Bamboo on Windows server
      2. Once the Bamboo is up, stop the application
      3. Uninstall Bamboo

      Expected Results

      Bamboo uninstallation should finish successfully

      Actual Results

      The below error appears in the UI

      The below NullPointerException is thrown in the install4Errorxxx.log file:

      java.lang.NullPointerException
	at com.install4j.runtime.installer.config.LinkActionBeanConfig.isInitialized(LinkActionBeanConfig.java:79)
	at com.install4j.runtime.installer.ContextImpl.initActionsForSingleScreen(ContextImpl.java:807)
	at com.install4j.runtime.installer.ContextImpl.initAllActions(ContextImpl.java:767)
	at com.install4j.runtime.installer.ContextImpl.registerScreens(ContextImpl.java:738)
	at com.install4j.runtime.installer.controller.Controller.start(Controller.java:104)
	at com.install4j.runtime.installer.Uninstaller.runInProcess(Uninstaller.java:44)
	at com.install4j.runtime.installer.Uninstaller.main(Uninstaller.java:29)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:566)
	at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:84)
	at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:94)
	at com.install4j.runtime.launcher.WinLauncher.main(WinLauncher.java:25)

      Workaround

      Uninstall Bamboo service and delete the installation directory manually

        1. image-2023-10-12-11-48-07-253.png
          image-2023-10-12-11-48-07-253.png
          15 kB

              2cf2cc9afc8b Jakub Cabaj (Inactive)
              feeaafc2eddb Mohamed Ayman
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: