[BAM-22010] Bamboo setup on an unsupported database such as PostgreSQL 9 fails and does not communicate anything

Type: Bug
Resolution: Fixed
Priority: Medium
Fix Version/s: 9.1.0, 9.0.2
Affects Version/s: 9.0.0
Component/s: Setup Wizard
Labels:
None

Support reference count:
1
Symptom Severity:
Severity 2 - Major
Bug Fix Policy:
View Atlassian Server bug fix policy

Issue Summary

Bamboo setup on an unsupported database such as PostgreSQL 9 fails and does not communicate anything to help the user identify the problem.

The setup wizard will continue to spin. Upon refreshing the page you will get a 500 Exception related to the OSGI.

This is reproducible on Data Center:

Steps to Reproduce

Start a fresh Bamboo 9.0 instance
During setup point it at a PostgreSQL 9.6 instance

Expected Results

Database validation fails and the error is communicated to the user in the UI.

Actual Results

Setup spins endlessly.
Refreshing the page leads to this exception:

com.google.common.util.concurrent.UncheckedExecutionException: java.lang.IllegalStateException: Unable to create a tracker when osgi is not running
	at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2055)
	at com.google.common.cache.LocalCache.get(LocalCache.java:3966)
	at com.google.common.cache.LocalCache.getOrLoad(LocalCache.java:3989)
	at com.google.common.cache.LocalCache$LocalLoadingCache.get(LocalCache.java:4950)
	at com.google.common.cache.LocalCache$LocalLoadingCache.getUnchecked(LocalCache.java:4956)
	at com.atlassian.bamboo.plugin.osgi.OsgiServiceProxyFactoryImpl.lambda$serviceAccessor$0(OsgiServiceProxyFactoryImpl.java:97)
	at com.atlassian.bamboo.plugin.osgi.InvocationHandlers$ClassLoaderSwitchingInvocationHandler.invokeServiceMethod(InvocationHandlers.java:68)
	at com.atlassian.bamboo.plugin.osgi.InvocationHandlers$DynamicServiceInvocationHandler.invoke(InvocationHandlers.java:45)
	at com.sun.proxy.$Proxy406.canCollectAnalytics(Unknown Source)
	at com.atlassian.bamboo.DefaultFeatureManager.isPerformanceDataGatheringEnabled(DefaultFeatureManager.java:238)
	at com.atlassian.bamboo.filter.BambooProfilingFilter.doFilter(BambooProfilingFilter.java:65)

The below same exception can be found in the atlassian-bamboo.log file as well as other clues such as:

2022-11-04 03:32:51,333 INFO [performSetupDatabaseConnectionBackgroundThread] [DatabaseIsSupported] Testing compatibility of [PostgreSQL] 9.6.0 (9.6.18) using JDBC driver [PostgreSQL JDBC Driver] 42.3.0 (42.3.6) with this version of Bamboo.
2022-11-04 03:32:51,333 ERROR [performSetupDatabaseConnectionBackgroundThread] [DatabaseIsSupported] Detected POSTGRESQL version [PostgreSQL] 9.6.0 (9.6.18), minimal supported version is 10.0.0
2022-11-04 03:32:51,333 ERROR [performSetupDatabaseConnectionBackgroundThread] [DatabaseIsSupported] Bamboo doesn't support PostgreSQL version 9.6.18. Please check https://confluence.atlassian.com/display/BAMBOO/Supported+Platforms for more information.

Caused by: org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.bamboo.utils.db.DbmsBean]: Factory method 'createDbmsBean' threw exception; nested exception is java.lang.IllegalStateException: Unsupported version of PostgreSQL: [PostgreSQL] 9.6.0 (9.6.18)
	at org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiate(SimpleInstantiationStrategy.java:185) ~[spring-beans-5.3.21.jar:5.3.21]
	...
	at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208) ~[spring-beans-5.3.21.jar:5.3.21]
	at com.atlassian.plugin.spring.SpringHostComponentProviderFactoryBean$SpringHostComponentProvider.provideBeans(SpringHostComponentProviderFactoryBean.java:159) ~[atlassian-plugins-spring-7.0.6.jar:?]
	at com.atlassian.plugin.spring.SpringHostComponentProviderFactoryBean$SpringHostComponentProvider.provide(SpringHostComponentProviderFactoryBean.java:137) ~[atlassian-plugins-spring-7.0.6.jar:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?]
	at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
	at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?]
	at org.springframework.beans.factory.config.AbstractFactoryBean$EarlySingletonInvocationHandler.invoke(AbstractFactoryBean.java:275) ~[spring-beans-5.3.21.jar:5.3.21]
	at com.sun.proxy.$Proxy149.provide(Unknown Source) ~[?:?]
	at com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager.collectHostComponents(FelixOsgiContainerManager.java:481) ~[atlassian-plugins-osgi-7.0.6.jar:?]
	at com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager.start(FelixOsgiContainerManager.java:229) ~[atlassian-plugins-osgi-7.0.6.jar:?]
	at com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager.onStart(FelixOsgiContainerManager.java:197) ~[atlassian-plugins-osgi-7.0.6.jar:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?]
	at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
	at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?]
	at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:42) ~[atlassian-event-5.0.1.jar:?]
	... 44 more
Caused by: java.lang.IllegalStateException: Unsupported version of PostgreSQL: [PostgreSQL] 9.6.0 (9.6.18)
	at com.atlassian.bamboo.hibernate.DialectSelector.selectPostgresDialect(DialectSelector.java:66) ~[atlassian-bamboo-persistence-9.0.1.jar:?]
	at com.atlassian.bamboo.hibernate.DialectSelector.getDialectClass(DialectSelector.java:53) ~[atlassian-bamboo-persistence-9.0.1.jar:?]
	at com.atlassian.bamboo.hibernate.DialectSelector.getDialect(DialectSelector.java:24) ~[atlassian-bamboo-persistence-9.0.1.jar:?]
	at com.atlassian.bamboo.hibernate.DialectSelector.getDialect(DialectSelector.java:33) ~[atlassian-bamboo-persistence-9.0.1.jar:?]
	at com.atlassian.bamboo.hibernate.BambooHibernateConfig.getHibernateProperties(BambooHibernateConfig.java:62) ~[atlassian-bamboo-persistence-9.0.1.jar:?]
	at com.atlassian.bamboo.utils.db.DbmsBeanFactoryImpl.createDbmsBean(DbmsBeanFactoryImpl.java:25) ~[atlassian-bamboo-persistence-9.0.1.jar:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?]
	at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
	at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?]
	at org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiate(SimpleInstantiationStrategy.java:154) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.ConstructorResolver.instantiate(ConstructorResolver.java:653) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.ConstructorResolver.instantiateUsingFactoryMethod(ConstructorResolver.java:486) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.instantiateUsingFactoryMethod(AbstractAutowireCapableBeanFactory.java:1352) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1195) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:582) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:542) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.config.DependencyDescriptor.resolveCandidate(DependencyDescriptor.java:276) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.DefaultListableBeanFactory.doResolveDependency(DefaultListableBeanFactory.java:1391) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:1311) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.ConstructorResolver.resolveAutowiredArgument(ConstructorResolver.java:887) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:791) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:229) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1372) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1222) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:582) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:542) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208) ~[spring-beans-5.3.21.jar:5.3.21]
	at com.atlassian.plugin.spring.SpringHostComponentProviderFactoryBean$SpringHostComponentProvider.provideBeans(SpringHostComponentProviderFactoryBean.java:159) ~[atlassian-plugins-spring-7.0.6.jar:?]
	at com.atlassian.plugin.spring.SpringHostComponentProviderFactoryBean$SpringHostComponentProvider.provide(SpringHostComponentProviderFactoryBean.java:137) ~[atlassian-plugins-spring-7.0.6.jar:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?]
	at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
	at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?]
	at org.springframework.beans.factory.config.AbstractFactoryBean$EarlySingletonInvocationHandler.invoke(AbstractFactoryBean.java:275) ~[spring-beans-5.3.21.jar:5.3.21]
	at com.sun.proxy.$Proxy149.provide(Unknown Source) ~[?:?]
	at com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager.collectHostComponents(FelixOsgiContainerManager.java:481) ~[atlassian-plugins-osgi-7.0.6.jar:?]
	at com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager.start(FelixOsgiContainerManager.java:229) ~[atlassian-plugins-osgi-7.0.6.jar:?]
	at com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager.onStart(FelixOsgiContainerManager.java:197) ~[atlassian-plugins-osgi-7.0.6.jar:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?]
	at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
	at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?]
	at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:42) ~[atlassian-event-5.0.1.jar:?]
	... 44 more

Workaround

None, you'll need to reinstall Bamboo using a supported database platform:

Supported platforms

mentioned in: Page Failed to load

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