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  1. Bamboo Data Center
  2. BAM-20920

Bamboo Windows Service defaults to logging on as Local Service


    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 7.0.4
    • 7.0.2, 7.0.3
    • Windows
    • None

      Issue Summary

      After changes to Tomcat and Commons Daemon in the newer Tomcat that Bamboo uses (8.5.44 +), the default user is now Local Service. The following Apache issues describe the changes:

      Steps to Reproduce

      1. Upgrade to Bamboo 7.0.2 or above on Windows using custom directories
      2. Reinstall the Service
      3. Do not update the Log On user
      4. Install the Service
      5. Start the Service

      Expected Results

      Bamboo starts up as expected

      Actual Results

      Bamboo application starts with a Bootstrap error caused by failing healthcheck. The service is unable to access the Bamboo Home directory files.


      Update the Bamboo service to run Bamboo as a Windows service as the local user.

            Unassigned Unassigned
            ezeidan Elias Zeidan (they/them)
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