Low Issue Summary
After changes to Tomcat and Commons Daemon in the newer Tomcat that Bamboo uses (8.5.44 +), the default user is now Local Service. The following Apache issues describe the changes:
- https://bz.apache.org/bugzilla/show_bug.cgi?id=55969
- https://bz.apache.org/bugzilla/show_bug.cgi?id=63310
Steps to Reproduce
- Upgrade to Bamboo 7.0.2 or above on Windows using custom directories
- Reinstall the Service
- Do not update the Log On user
- Install the Service
- Start the Service
Expected Results
Bamboo starts up as expected
Actual Results
Bamboo application starts with a Bootstrap error caused by failing healthcheck. The service is unable to access the Bamboo Home directory files.
Workaround
Update the Bamboo service to run Bamboo as a Windows service as the local user.
- is cloned from
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BDEV-15905 Failed to load
[BAM-20920] Bamboo Windows Service defaults to logging on as Local Service
| Remote Link | New: This issue links to "Page (Confluence)" [ 514219 ] |
| Remote Link | New: This issue links to "Page (Confluence)" [ 514318 ] |
| Remote Link | New: This issue links to "Page (Confluence)" [ 494956 ] |
| Fix Version/s | New: 7.0.4 [ 91800 ] |
| Resolution | New: Fixed [ 1 ] | |
| Status | Original: Short Term Backlog [ 12074 ] | New: Closed [ 6 ] |
| Support reference count | Original: 6 | New: 7 |
| Support reference count | Original: 4 | New: 6 |
| Support reference count | Original: 3 | New: 4 |
| Support reference count | Original: 2 | New: 3 |
| Support reference count | Original: 1 | New: 2 |