Summary

      Issues listed in a build result summary page will have their icon using the wrong application link URL, making it to break in certain scenarios.

      Environment

      Jira connected via Application Link

      Steps to Reproduce

      1. Connect both applications via an application link.
      2. Make the Display URL different than the Application URL. This scenario is very common when an application link needs to bypass a proxy and connect directly. In my test environment:
        1. Display URL: http://proxyjira:8085
        2. Application URL: http://jira:8085
      3. In a build result summary, configure one issue existing in Jira.

      Expected Results

      Issue displayed with no problems, with the icon showing.

      Actual Results

      The icon will try use the Application URL to show the icon

      <a href="http://proxyjira:8080/browse/JP1-1?page=com.atlassian.jira.plugin.ext.bamboo%3Abamboo-build-results-tabpanel" title="View this issue"><img src="http://jira:8080/secure/viewavatar?size=xsmall&amp;avatarId=10318&amp;avatarType=issuetype" alt="Task"></a>
      

      Notes

      The link created will work correctly

       

      Workaround

      No workaround
       

            [BAM-20272] Jira issue icon using wrong URL

            Ishwinder Kaur made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Long Term Backlog [ 12073 ] New: Closed [ 6 ]

            Ishwinder Kaur added a comment -
            Atlassian Update - 9 April 2025

            Hi,

            At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products.

            This bug is being closed due to a lack of engagement in the last four years, including no new watchers, votes, or comments; this inactivity suggests a low impact.

            Please note the comments on this thread are not being monitored.

            You can read more about our bug fix policy here and how we prioritize bugs.

            To learn more about our recent investments in Bamboo Data Center, please check our public roadmap.

            Kind regards,
            Bamboo Data Center

            Ishwinder Kaur added a comment - Atlassian Update - 9 April 2025 Hi, At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products. This bug is being closed due to a lack of engagement in the last four years , including no new watchers, votes, or comments; this inactivity suggests a low impact. Please note the comments on this thread are not being monitored. You can read more about our bug fix policy here and how we prioritize bugs. To learn more about our recent investments in Bamboo Data Center, please check our public roadmap . Kind regards, Bamboo Data Center
            Ishwinder Kaur made changes -
            Labels Original: bamboo-bugfix-kanban quick-win support-request support-request-triaged New: bamboo-bugfix-kanban cleanup-seos-fy25 quick-win support-request support-request-triaged
            Aaron Brown made changes -
            Remote Link Original: This issue links to "BDEV-15194 (Jira)" [ 411829 ] New: This issue links to "BDEV-15194 (Hello Jira)" [ 411829 ]
            Ellie Z (they/them) made changes -
            Labels Original: bamboo-bugfix-kanban quick-win support-request New: bamboo-bugfix-kanban quick-win support-request support-request-triaged
            Martyna Wojtas (Inactive) made changes -
            Status Original: Short Term Backlog [ 12074 ] New: Long Term Backlog [ 12073 ]
            Ellie Z (they/them) made changes -
            Remote Link Original: This issue links to "Page (Confluence)" [ 445351 ]
            Pawel Skierczynski made changes -
            Status Original: Gathering Impact [ 12072 ] New: Short Term Backlog [ 12074 ]
            Pawel Skierczynski made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Ellie Z (they/them) made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 445351 ]

              Unassigned Unassigned
              pdemitrio Patricio
              Affected customers:
              1 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: