Issue Summary

The latest Windows Service Bamboo have performance issue due to memory setting too low

Steps to Reproduce

1. Install the latest Bamboo as Windows Service
2. Start the Bamboo Windows Service

Expected Results

It will work fine

Actual Results

• Bamboo have performance issue
• Login take a few minutes

Notes

• Starting Bamboo with start-bamboo.bat file works fine
• The latest Bamboo updated with new Tomcat but the memory settings are not updated
• The previous fix BAM-16230

Workaround

1. Reinstall the Windows Service after modifying the file service.bat to use the following memory settings:

   if "%SERVICE_STARTUP_MODE%" == "" set SERVICE_STARTUP_MODE=manual
   if "%JvmMs%" == "" set JvmMs=512
   if "%JvmMx%" == "" set JvmMx=1024
   

   OR

2. Update the Windows Service to use Max memory 1024 and min memory 512 as shown in this documentation