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  1. Bamboo
  2. BAM-20176

Default heap size for Bamboo service on Windows is too small

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      Description

      Issue Summary

      The latest Windows Service Bamboo have performance issue due to memory setting too low

      Steps to Reproduce

      1. Install the latest Bamboo as Windows Service
      2. Start the Bamboo Windows Service

      Expected Results

      It will work fine

      Actual Results

      • Bamboo have performance issue
      • Login take a few minutes

      Notes

      • Starting Bamboo with start-bamboo.bat file works fine
      • The latest Bamboo updated with new Tomcat but the memory settings are not updated
      • The previous fix BAM-16230

      Workaround

      1. Reinstall the Windows Service after modifying the file service.bat to use the following memory settings:
        if "%SERVICE_STARTUP_MODE%" == "" set SERVICE_STARTUP_MODE=manual
        if "%JvmMs%" == "" set JvmMs=512
        if "%JvmMx%" == "" set JvmMx=1024
        

        OR

      2. Update the Windows Service to use Max memory 1024 and min memory 512 as shown in this documentation

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              Assignee:
              achystoprudov Alexey Chystoprudov
              Reporter:
              klfoong Foong (Inactive)
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                Dates

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                Updated:
                Resolved: