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  1. Bamboo Data Center
  2. BAM-20176

Default heap size for Bamboo service on Windows is too small

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      Issue Summary

      The latest Windows Service Bamboo have performance issue due to memory setting too low

      Steps to Reproduce

      1. Install the latest Bamboo as Windows Service
      2. Start the Bamboo Windows Service

      Expected Results

      It will work fine

      Actual Results

      • Bamboo have performance issue
      • Login take a few minutes

      Notes

      • Starting Bamboo with start-bamboo.bat file works fine
      • The latest Bamboo updated with new Tomcat but the memory settings are not updated
      • The previous fix BAM-16230

      Workaround

      1. Reinstall the Windows Service after modifying the file service.bat to use the following memory settings: 
        if "%SERVICE_STARTUP_MODE%" == "" set SERVICE_STARTUP_MODE=manual
if "%JvmMs%" == "" set JvmMs=512
if "%JvmMx%" == "" set JvmMx=1024

        OR

      2. Update the Windows Service to use Max memory 1024 and min memory 512 as shown in this documentation

            [BAM-20176] Default heap size for Bamboo service on Windows is too small

            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Bamboo Workflow 2016 v1 - Restricted [ 3008189 ] New: JAC Bug Workflow v3 [ 3385565 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Pawel Drygas (Inactive) made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 401339 ]
            Alexey Chystoprudov made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Resolved [ 5 ]
            Oleksandr Tkachenko made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 400545 ]
            Alexey Chystoprudov made changes -
            Component/s New: Installation [ 11430 ]
            Alexey Chystoprudov made changes -
            Fix Version/s New: 6.7.2 [ 82591 ]
            Status Original: Open [ 1 ] New: In Progress [ 3 ]
            Alexey Chystoprudov made changes -
            Assignee New: Alexey Chystoprudov [ achystoprudov ]
            Michal Warkocz made changes -
            Link New: This issue is related to JRASERVER-68073 [ JRASERVER-68073 ]
            Pawel Skierczynski made changes -
            Remote Link New: This issue links to "BDEV-15032 (Jira)" [ 399774 ]
            Jeremy Owen made changes -
            Symptom Severity Original: Severity 1 - Critical [ 15830 ] New: Severity 2 - Major [ 15831 ]

              achystoprudov Alexey Chystoprudov
              klfoong Foong (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: