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Bug
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Resolution: Timed out
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Low
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None
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6.6.2
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2
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Severity 3 - Minor
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Summary
EC2-Installer hangs when mounting an EBS volume on a C5 or M5 instance.
Steps to Reproduce
- Run EC2-Wizard
- Choose C5 or M5 instance type
Expected Results
Instance starts without issue.
Actual Results
The below exception is thrown in the xxxxxxx.log file:
================================================================================
Final pre-launch confirmation
================================================================================
Please review your selections:
Region : US East (Northern Virginia)
VPC subnet : subnet-0a9ba04b27d4cb784
Public IP : yes
Security group : sg-078a1ed6225fc4573
Instance type : c5.large
Private key : rwatson-useast1
Data volume size : 10GiB
You're all set. Do you want to launch your Bamboo Server instance now (y/n)?
y
Proceeding with creation of a new Bamboo Server.
Started instance i-0a258ec9918976ed8, waiting until it's available...
The current instance state is: pending...
The current instance state is: running...
Tagging volume vol-0ab4e77532de8843d.
Instance is up, waiting until SSH server becomes available..
SSH command for your Bamboo Server:
ssh -i PRIVATE_KEY_FILE ubuntu@ec2-54-89-136-37.compute-1.amazonaws.com
ssh -i PRIVATE_KEY_FILE ubuntu@54.89.136.37
Tagging data volume and instance...
Tagging volume vol-0ab4e77532de8843d.
SSH server is up.
Showing remote log:
Host ec2-54-89-136-37.compute-1.amazonaws.com cannot be resolved, adding to /etc/hosts...
Found network interfaces: ens5, using the IP address of ens5 for ec2-54-89-136-37.compute-1.amazonaws.com ...
Mapping ec2-54-89-136-37.compute-1.amazonaws.com to 10.125.50.199...
Updating package list...
Upgrading installed packages...
Need to get 50.4 MB of archives.
Preconfiguring packages ...
Packages upgraded.
Installing additional required packages, this will take a while...
Need to get 76.5 MB of archives.
Preconfiguring packages ...
Setting up apache2 (2.4.18-2ubuntu3.9) ...
Setting up ssl-cert (1.0.37) ...
Setting up postgresql (9.5+173ubuntu0.2) ...
Setting up xmlstarlet (1.6.1-1ubuntu1) ...
Setting up openjdk-8-jre:amd64 (8u181-b13-0ubuntu0.16.04.1) ...
Setting up ec2-api-tools (1.6.14.1-0ubuntu1) ...
Package installation completed.
Setting up EBS data volume...
Waiting until EBS device becomes available...
configuration does not progress beyond this point.
The installer is unable to detect the NVMe volume mounted to these instance types.
Workaround
Choose a different Instance Type
[BAM-20118] EC2-Wizard not correctly mounting EBS volumes on C5 or M5 instances
| Resolution | New: Timed out [ 10 ] | |
| Status | Original: Long Term Backlog [ 12073 ] | New: Closed [ 6 ] |
| Support reference count | Original: 1 | New: 2 |
| Status | Original: Gathering Impact [ 12072 ] | New: Long Term Backlog [ 12073 ] |
| Status | Original: Needs Triage [ 10030 ] | New: Gathering Impact [ 12072 ] |
| Workflow | Original: Bamboo Workflow 2016 v1 - Restricted [ 2862947 ] | New: JAC Bug Workflow v3 [ 3384889 ] |
| Status | Original: Open [ 1 ] | New: Needs Triage [ 10030 ] |
| Symptom Severity | Original: Minor [ 14432 ] | New: Severity 3 - Minor [ 15832 ] |
| Labels | New: bamboo-bugfix-kanban-candidate |
| Occurrence Factor | New: 10% [ 12830 ] | |
| Status | Original: Needs Triage [ 10030 ] | New: Open [ 1 ] |
| Component/s | New: EC2 Wizard [ 46090 ] |
EC2 Wizard is no longer supported