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  1. Bamboo Data Center
  2. BAM-19683

Bamboo service does not start on Windows with 64-bit Java

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    • Icon: Bug Bug
    • Resolution: Answered
    • Icon: Low Low
    • None
    • 6.2.5
    • Installation, Windows
    • None

      Steps to reproduce

      1. Install 64-bit Java on Windows
      2. Install Bamboo from zip archive
      3. Run InstallAsService.bat
      4. Try to start service

      Actual result

      Service fail to start. Errors in log file:
      [2018-02-14 04:42:32] [info] [ 4000] Starting service...
      [2018-02-14 04:42:32] [error] [ 4000] %1 is not a valid Win32 application.
      [2018-02-14 04:42:32] [error] [ 4000] Failed creating java C:\Program Files\Java\jre1.8.0_144\bin\server\jvm.dll
      [2018-02-14 04:42:32] [error] [ 4000] %1 is not a valid Win32 application.
      [2018-02-14 04:42:32] [error] [ 4000] ServiceStart returned 1
      [2018-02-14 04:42:32] [error] [ 4000] %1 is not a valid Win32 application.
      [2018-02-14 04:42:32] [info] [ 1316] Run service finished.

      Expected result

      Service starts.

            [BAM-19683] Bamboo service does not start on Windows with 64-bit Java

            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Bamboo Workflow 2016 v1 - Restricted [ 2630404 ] New: JAC Bug Workflow v3 [ 3385908 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Krystian Brazulewicz made changes -
            Link Original: This issue is caused by BAM-11336 [ BAM-11336 ]
            Krystian Brazulewicz made changes -
            Link New: This issue is caused by BAM-16205 [ BAM-16205 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            Krystian Brazulewicz made changes -
            Resolution New: Answered [ 9 ]
            Status Original: Needs Triage [ 10030 ] New: Resolved [ 5 ]
            Krystian Brazulewicz made changes -
            Link New: This issue is caused by BAM-11336 [ BAM-11336 ]
            Alexey Chystoprudov made changes -
            Component/s New: Installation [ 11430 ]
            Component/s New: Windows [ 13990 ]
            Oleksandr Tkachenko made changes -
            Labels Original: bamboo-bugs-grooming
            Oleksandr Tkachenko made changes -
            Labels Original: bamboo-bugs-grooming test-label New: bamboo-bugs-grooming
            Oleksandr Tkachenko made changes -
            Labels Original: bamboo-bugs-grooming New: bamboo-bugs-grooming test-label

              Unassigned Unassigned
              akhudavets Andrei Khudavets
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: