Uploaded image for project: 'Bamboo Data Center'
  1. Bamboo Data Center
  2. BAM-18511

Improve error communication for "New access key is required but could not be added to Bitbucket Server" in Bamboo

    • 0
    • 2
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Problem Definition

      When saving a Bitbucket Server repository in Bamboo, the error message New access key is required but could not be added to Bitbucket Server is not always indicative of the actual problem.

      For example, this can occur when the SSH key was successfully added via the Application Link to the Bitbucket Server repository however one of the below issues is causing a failure when testing the connection:

      1. Git SSH test failed to make a connection.
      2. Git executable couldn't be found / launched.
      3. Custom Git SSH executable couldn't be found / launched.

      Suggested Solution

      Communicate the underlying issue or exception to the UI when the error occurs.

      Notes

      Knowledge-base article with known causes and resolutions:

              Unassigned Unassigned
              jowen@atlassian.com Jeremy Owen
              Votes:
              3 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: