Uploaded image for project: 'Bamboo Data Center'
  1. Bamboo Data Center
  2. BAM-18404

Change forgotten password form not working in Bamboo 6.0

XMLWordPrintable

      Summary

      The Change forgotten password reset form is no longer working in Bamboo 6.0. After entering a new password and hitting confirm, the form POSTs back to itself with no confirmation of anything changing. The password does not change.

      Steps to Reproduce

      1. Bamboo 6.0 + Mail server configured
      2. Setup a user with a valid email address that you have access to
      3. Logout
      4. On the login screen, goto 'Can't access your account?'
      5. Enter the username of the user that was setup in step 2 to perform password reset for and confirm
      6. Email will be sent to that user with a password reset link, goto that link.
      7. Enter new password and hit confirm

      Expected Results

      Confirmation screen is displayed letting the user know password has changed
      Password is changed

      Actual Results

      Form POSTs back to itself, no confirmation is displayed and password doesn't change.

      Workaround

      A Bamboo administrator can set a new password via Bamboo Administration > Overview > Users. This password can then be changed by the user at Profile > Change password once logged in.

      If the password for the local administrator is lost and needs to be manually reset, the below knowledge base article has steps to regain access:

              mgardias Marcin Gardias
              jowen@atlassian.com Jeremy Owen
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: