LDAP Unprocessed Continuation Reference

Summary

• Bamboo does not display all users retrieved from LDAP under Bamboo administration >> Security >> Users, rendering only 4 pages.

Environment

• Bamboo v5.12.3.1
• Windows Active Directory

Steps to Reproduce

1. set up atlassian-user.xml or atlassian-user-custom.xml with LDAP

   <atlassian-user>
       <repositories>
           <ldap key="ldapRepository" name="yourRepository" cache="true">
                   <host>HOSTNAME</host>
                   <port>389</port>
                   <securityPrincipal>cn=ADMINISTRATOR,ou=USERS,dc=company,dc=com</securityPrincipal>
                   <securityCredential>PASSWORD</securityCredential>
                   <securityProtocol>plain</securityProtocol>
                   <securityAuthentication>simple</securityAuthentication>
   
                   <baseContext>dc=company,dc=com</baseContext>
                   <baseUserNamespace>ou=USERS,dc=company,dc=com</baseUserNamespace>
                   <userSearchFilter>(&amp;(objectCategory=Person)(sAMAccountName=*))</userSearchFilter>
                   <usernameAttribute>sAMAccountName</usernameAttribute>
                   <firstnameAttribute>givenname</firstnameAttribute>
                   <surnameAttribute>sn</surnameAttribute>
                   <emailAttribute>mail</emailAttribute>
                   <userSearchAllDepths>true</userSearchAllDepths>
   
                   <baseGroupNamespace>dc=company,dc=com</baseGroupNamespace>
                   <groupnameAttribute>cn</groupnameAttribute>
                   <groupSearchFilter>(objectClass=Group)</groupSearchFilter>
                   <membershipAttribute>member</membershipAttribute>
                   <groupSearchAllDepths>true</groupSearchAllDepths>
           </ldap>
           <hibernate name="Hibernate Repository" key="hibernateRepository" description="Hibernate Repository" cache="true"/>
       </repositories>
   </atlassian-user>
   

2. start Bamboo and make sure "Custom repository" is selected under "Bamboo administration >> Security >> User repositories"
3. go to Bamboo administration >> Security >> Users

Expected Results

• display all pages so all users can be displayed

Actual Results

• Bamboo cannot display all users and the below exception is thrown in catalina.out file:

  com.atlassian.user.impl.RepositoryException: javax.naming.PartialResultException: Unprocessed Continuation Reference(s); remaining name 'dc=company,dc=com'
  Caused by: javax.naming.PartialResultException: Unprocessed Continuation Reference(s); remaining name 'dc=company,dc=com'
  

Notes

Workaround

• No workaround available till present