2016-02-04 16:16:26,225 ERROR [http-nio-8085-exec-57] [LDAPUserManagerReadOnly] Error retrieving user: 'user' from LDAP server ldap.server[10.10.10.10]
com.atlassian.user.impl.ldap.repository.LdapConnectionFailedException: javax.naming.CommunicationException: Loading the socket factory [Root exception is java.lang.ClassNotFoundException: com.atlassian.user.util.LdapHostnameVerificationSSLSocketFactory]
        at com.atlassian.user.impl.ldap.repository.DefaultLdapContextFactory.getLDAPContext(DefaultLdapContextFactory.java:106)
        at com.atlassian.user.impl.ldap.search.DefaultLDAPUserAdaptor.search(DefaultLDAPUserAdaptor.java:70)
        at com.atlassian.user.impl.ldap.search.DefaultLDAPUserAdaptor.search(DefaultLDAPUserAdaptor.java:54)
        at com.atlassian.user.impl.ldap.LDAPUserManagerReadOnly.getUser(LDAPUserManagerReadOnly.java:76)
        at com.atlassian.user.impl.cache.CachingUserManager.getUser(CachingUserManager.java:73)
        at com.atlassian.user.impl.delegation.DelegatingUserManager.getUser(DelegatingUserManager.java:70)
        at sun.reflect.GeneratedMethodAccessor957.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at com.atlassian.crowd.integration.atlassianuser.DynamicDelegationAccessor$DelegatingInvocationHandler.invoke(DynamicDelegationAccessor.java:125)
        at com.sun.proxy.$Proxy36.getUser(Unknown Source)
        at bucket.user.DefaultUserAccessor.getUser(DefaultUserAccessor.java:149)
        at com.atlassian.bamboo.user.BambooUserManagerImpl.getUser(BambooUserManagerImpl.java:137)
        at sun.reflect.GeneratedMethodAccessor946.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:190)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157)
        at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:98)
        at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:262)
        at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:95)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207)
        at com.sun.proxy.$Proxy48.getUser(Unknown Source)
        at com.atlassian.bamboo.v2.build.trigger.ManualTriggerReasonRenderer.getContextParams(ManualTriggerReasonRenderer.java:37)
        at com.atlassian.bamboo.v2.build.trigger.DefaultTriggerReasonRenderer.getShortDescriptionHtml(DefaultTriggerReasonRenderer.java:43)
        at com.atlassian.bamboo.resultsummary.AbstractResultsSummary.getReasonSummary(AbstractResultsSummary.java:195)
        at com.atlassian.bamboo.plan.cache.ImmutableResultsSummaryImpl.<init>(ImmutableResultsSummaryImpl.java:121)
        at com.atlassian.bamboo.plan.cache.ImmutablePlanManagerImpl.createImmutableResultSummary(ImmutablePlanManagerImpl.java:274)
        at com.atlassian.bamboo.plan.cache.ImmutablePlanManagerImpl.getLatestResultForPlan(ImmutablePlanManagerImpl.java:164)
        at sun.reflect.GeneratedMethodAccessor1704.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:190)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157)
        at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:98)
        at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:262)
        at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:95)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207)
        at com.sun.proxy.$Proxy131.getLatestResultForPlan(Unknown Source)
        at com.atlassian.bamboo.plan.cache.AbstractImmutableChain$1.create(AbstractImmutableChain.java:54)
        at com.atlassian.bamboo.plan.cache.AbstractImmutableChain$1.create(AbstractImmutableChain.java:50)
        at com.atlassian.util.concurrent.ResettableLazyReference$InternalReference.create(ResettableLazyReference.java:179)
        at com.atlassian.util.concurrent.LazyReference$Sync.run(LazyReference.java:325)
        at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:143)
...
Caused by: javax.naming.CommunicationException: Loading the socket factory [Root exception is java.lang.ClassNotFoundException: com.atlassian.user.util.LdapHostnameVerificationSSLSocketFactory]
        at com.sun.jndi.ldap.LdapPoolManager.isPoolingAllowed(LdapPoolManager.java:247)
        at com.sun.jndi.ldap.LdapClient.getInstance(LdapClient.java:1604)
        at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2746)
        at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:319)
        at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:192)
        at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:210)
        at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:153)
        at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:83)
        at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:684)
        at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:313)
        at javax.naming.InitialContext.init(InitialContext.java:244)
        at javax.naming.InitialContext.<init>(InitialContext.java:216)
        at javax.naming.directory.InitialDirContext.<init>(InitialDirContext.java:101)
        at com.atlassian.user.impl.ldap.repository.DefaultLdapContextFactory.getLDAPContext(DefaultLdapContextFactory.java:96)
        ... 243 more
Caused by: java.lang.ClassNotFoundException: com.atlassian.user.util.LdapHostnameVerificationSSLSocketFactory
        at com.atlassian.plugins.rest.module.ChainingClassLoader.loadClass(ChainingClassLoader.java:65)
        at java.lang.Class.forName0(Native Method)
        at java.lang.Class.forName(Class.java:348)
        at com.sun.jndi.ldap.VersionHelper12.loadClass(VersionHelper12.java:72)
        at com.sun.jndi.ldap.LdapPoolManager.isPoolingAllowed(LdapPoolManager.java:239)
        ... 256 more