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  1. Bamboo Data Center
  2. BAM-17076

Return sensible HTTP status code such as "503" during backup instead of "500" or 302 redirect to errorEvents.action

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      Problem Definition

      When Bamboo is down for maintenance during a backup / export, calls to the Bamboo web server return an HTTP status code of 500 or 302 redirect to errorEvents.action, which is defined as "Internal Server Error: A generic error message, given when an unexpected condition was encountered and no more specific message is suitable." (from Wikipedia)
      This may present issues for customers looking to monitor their applications by HTTP status code, as a 500 response could be indicative of a number of different issues and can't necessarily be considered a "working" response.

      Suggested Solution

      Bamboo should instead return 503, defined as "Service Unavailable: The server is currently unavailable (because it is overloaded or down for maintenance). Generally, this is a temporary state." This would provide a more specific and accurate HTTP response.

      REST endpoints to return the server status such as rest/api/latest/server, should be exempt from the 302 redirect and return the server state as part of the response aka state:MAITENANCE

      Workaround

      N/A

            [BAM-17076] Return sensible HTTP status code such as "503" during backup instead of "500" or 302 redirect to errorEvents.action

            Ishwinder Kaur added a comment -
            Atlassian Update - 27 March 2025

            Hello,

            Thank you for submitting this suggestion. We appreciate you taking the time to share your ideas for improving our products, as many features and functions come from valued customers such as yourself.

            Atlassian is committed to enhancing the security and compliance of our Data Center products, with an emphasis on sustainable scalability and improving the product experience for both administrators and end-users. We periodically review older suggestions to ensure we're focusing on the most relevant feedback. This suggestion is being closed due to a lack of engagement in the last four years, including no new watchers, votes, or comments. This inactivity suggests a low impact. Therefore, this suggestion is not in consideration for our future roadmap.

            Please note the comments on this thread are not being monitored.

            You can read more about our approach to highly voted suggestions here and how we prioritize what to implement here.

            To learn more about our recent investments in Bamboo Data Center, please check our public roadmap.

            Kind regards,
            Bamboo Data Center

            Ishwinder Kaur added a comment - Atlassian Update - 27 March 2025 Hello, Thank you for submitting this suggestion. We appreciate you taking the time to share your ideas for improving our products, as many features and functions come from valued customers such as yourself. Atlassian is committed to enhancing the security and compliance of our Data Center products, with an emphasis on sustainable scalability and improving the product experience for both administrators and end-users. We periodically review older suggestions to ensure we're focusing on the most relevant feedback. This suggestion is being closed due to a lack of engagement in the last four years , including no new watchers, votes, or comments. This inactivity suggests a low impact. Therefore, this suggestion is not in consideration for our future roadmap. Please note the comments on this thread are not being monitored. You can read more about our approach to highly voted suggestions here and how we prioritize what to implement here. To learn more about our recent investments in Bamboo Data Center, please check our public roadmap . Kind regards, Bamboo Data Center

              Unassigned Unassigned
              dchevell Dave Chevell
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