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  1. Bamboo Data Center
  2. BAM-15237

Release build from JIRA is queued but never built.

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Details

    • Bug
    • Resolution: Duplicate
    • Low
    • 5.7.1
    • 5.7.0
    • None
    • None

    Description

      When triggering a build from JIRA the build is queued but eventually times out.

      The following appears in the Bamboo log.

      2014-11-19 08:41:19,936 INFO [bambooAgentMessageListenerConnector-1] [DefaultErrorHandler] Recording an error: Unknown exception occurred on 'AGENT'. Agent will attempt to recover its normal operation... : All Builds : Could not resolve class 'com.atlassian.bamboo.plugins.jira.release.JIRAReleaseTriggerReason' from plugin 'com.atlassian.bamboo.plugins.jira.atlassian-bamboo-plugin-jira': Plugin not installed : Could not resolve class 'com.atlassian.bamboo.plugins.jira.release.JIRAReleaseTriggerReason' from plugin 'com.atlassian.bamboo.plugins.jira.atlassian-bamboo-plugin-jira': Plugin not installed
      ---- Debugging information ----
      message             : Could not resolve class 'com.atlassian.bamboo.plugins.jira.release.JIRAReleaseTriggerReason' from plugin 'com.atlassian.bamboo.plugins.jira.atlassian-bamboo-plugin-jira': Plugin not installed
      cause-exception     : com.atlassian.bamboo.serialization.xstream.OwningPluginNotInstalledException
      cause-message       : Could not resolve class 'com.atlassian.bamboo.plugins.jira.release.JIRAReleaseTriggerReason' from plugin 'com.atlassian.bamboo.plugins.jira.atlassian-bamboo-plugin-jira': Plugin not installed
      class               : com.atlassian.bamboo.v2.build.BuildContextImpl
      required-type       : com.atlassian.bamboo.v2.build.BuildContextImpl
      converter-type      : com.atlassian.bamboo.serialization.xstream.BuildContextXStreamConverter
      path                : /result/value/parentBuildContext/triggerReason
      line number         : 26
      class[1]            : org.springframework.remoting.support.RemoteInvocationResult
      converter-type[1]   : com.thoughtworks.xstream.converters.reflection.ReflectionConverter
      version             : not available
      -------------------------------
      

      I have checked each agent and %REMOTE-AGENT-HOME%/plugins/system-provided/atlassian-bamboo-plugin-jira-5.7.0.jar exists and is loaded during agent startup.

      I have checked the agent-bootstrap-blacklist.txt as per https://answers.atlassian.com/questions/17173/builds-fail-endlessly-queued-on-any-build-triggered-by-jira and confirmed that bamboo-plugin-jira is nowhere in the file.

      Workaround:

      Run build manually

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              Unassigned Unassigned
              bc01c5246693 Stephan van Blerk
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                Updated:
                Resolved: