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      The zip download of Bamboo is bundled with the 32 bits tomcat which works fine for both 32 or 64 bits JVM. Now the issue is when we try to install as a service on windows 64 bits. The service installation will fail because the tomcat binaries are 32 bits. We have this issue documented in the JIRA knowledge base article which involves replacing the binaries.

      It will be nice if we just provide different downloads for 32 and 64bits.

            [BAM-14604] Distribute Bamboo zip downloads for 32 and 64 bits

            +1

            I just ran into this problem over the weekend. I switched from using the 64-bit installer to the zip file so I could further script the installation process (to setup service, appropriate memory values, etc, etc).

            It took me a while to figure out why it worked fine as a console but failed when run as a service. It is nice that the JIRA KB article talks about it. However, the Bamboo equivalent does not cover that possibility, it instead blames it on the Java and/or Windows platform being wrong - no mention of those being correct and Tomcat being wrong. There is also a separate JIRA KB which also does not cover it. These two "incorrect" articles are the first two (Google) search results that come back when searching for:
            bamboo service "is not a valid Win32 application".

            These articles sent me down the wrong path for a while. The documentation really should be updated and made consistent.

            In addition to updating the documentation, there should be two zip files, just like there are two installers. Right now, even though the zip is effectively "32-bit only", it is not labeled that way. Or even better, a single zip file would contain both 32 and 64-bit versions and the service installation batch files would detect what the current system / JDK platform is and configure the 32- or 64-bit ones as appropriate (or at least give separate batch files from which to install the appropriate service).

            Adam Clauss added a comment - I just ran into this problem over the weekend. I switched from using the 64-bit installer to the zip file so I could further script the installation process (to setup service, appropriate memory values, etc, etc). It took me a while to figure out why it worked fine as a console but failed when run as a service. It is nice that the JIRA KB article talks about it. However, the Bamboo equivalent does not cover that possibility, it instead blames it on the Java and/or Windows platform being wrong - no mention of those being correct and Tomcat being wrong. There is also a separate JIRA KB which also does not cover it. These two "incorrect" articles are the first two (Google) search results that come back when searching for: bamboo service "is not a valid Win32 application". These articles sent me down the wrong path for a while. The documentation really should be updated and made consistent. In addition to updating the documentation, there should be two zip files, just like there are two installers. Right now, even though the zip is effectively "32-bit only", it is not labeled that way. Or even better, a single zip file would contain both 32 and 64-bit versions and the service installation batch files would detect what the current system / JDK platform is and configure the 32- or 64-bit ones as appropriate (or at least give separate batch files from which to install the appropriate service).

            Note that the page linked to is related to JIRA and Bamboo remains undocumented.

            This could be mentioned on either:

            1. The download page
            2. This page: https://confluence.atlassian.com/display/BAMBOO/Running+Bamboo+as+a+Windows+Service
            3. This page: https://confluence.atlassian.com/display/BAMBOO/Bamboo+installation+guide+for+Windows

            Chris Close added a comment - Note that the page linked to is related to JIRA and Bamboo remains undocumented. This could be mentioned on either: The download page This page: https://confluence.atlassian.com/display/BAMBOO/Running+Bamboo+as+a+Windows+Service This page: https://confluence.atlassian.com/display/BAMBOO/Bamboo+installation+guide+for+Windows

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              smaiyaki Sultan Maiyaki (Inactive)
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