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  1. Bamboo Data Center
  2. BAM-12484

SSO in Bamboo 4.3.x breaks Application links, UPM and the Atlassian support tools plugin

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
    • 4.4
    • None
    • None
    • crowd version 2.5.2 and crowd 2.4.1
      UPM 2.6.1 and UPM 2.7.8

      Once SSO is enabled as per stated in this document the above mentioned components are broken. Please see screenshots below. turn debugging on the package log4j.category.com.atlassian.crowd shows the following error in the logs:

      2012-11-27 16:53:37,267 INFO [qtp1507939013-134] [CrowdAuthenticator] Error while attempting to check if user isAuthenticated with Crowd
      javax.xml.bind.DataBindingException: javax.xml.bind.JAXBException
       - with linked exception:
      [java.lang.ClassNotFoundException: com.sun.xml.internal.bind.v2.ContextFactory not found from bundle [com.atlassian.plugins.rest.atlassian-rest-module]]
      	at javax.xml.bind.JAXB._marshal(JAXB.java:549)
      	at javax.xml.bind.JAXB.marshal(JAXB.java:407)
      	at com.atlassian.crowd.integration.rest.service.RestExecutor.setBody(RestExecutor.java:192)
      	at com.atlassian.crowd.integration.rest.service.RestExecutor.post(RestExecutor.java:164)
      	at com.atlassian.crowd.integration.rest.service.RestCrowdClient.validateSSOAuthentication(RestCrowdClient.java:897)
      	at com.atlassian.crowd.integration.http.CrowdHttpAuthenticatorImpl.isAuthenticated(CrowdHttpAuthenticatorImpl.java:129)
      	at com.atlassian.crowd.integration.http.CacheAwareCrowdHttpAuthenticator.isAuthenticated(CacheAwareCrowdHttpAuthenticator.java:72)
      	at com.atlassian.crowd.integration.seraph.v25.CrowdAuthenticator.isAuthenticated(CrowdAuthenticator.java:204)
      	at com.atlassian.crowd.integration.seraph.v25.CrowdAuthenticator.getUser(CrowdAuthenticator.java:336)
      	at com.atlassian.seraph.auth.AbstractAuthenticator.getUser(AbstractAuthenticator.java:45)
      	at com.atlassian.seraph.auth.AbstractAuthenticator.getRemoteUser(AbstractAuthenticator.java:33)
      	at com.atlassian.sal.bamboo.user.BambooSalUserManager.getRemoteUsername(BambooSalUserManager.java:69)
      	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
      	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      	at java.lang.reflect.Method.invoke(Method.java:597)
      	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
      
      Caused by: javax.xml.bind.JAXBException
       - with linked exception:
      [java.lang.ClassNotFoundException: com.sun.xml.internal.bind.v2.ContextFactory not found from bundle [com.atlassian.plugins.rest.atlassian-rest-module]]
      	at javax.xml.bind.ContextFinder.newInstance(ContextFinder.java:187)
      	at javax.xml.bind.ContextFinder.find(ContextFinder.java:376)
      	at javax.xml.bind.JAXBContext.newInstance(JAXBContext.java:574)
      	at javax.xml.bind.JAXBContext.newInstance(JAXBContext.java:522)
      	at javax.xml.bind.JAXB$Cache.<init>(JAXB.java:87)
      	at javax.xml.bind.JAXB.getContext(JAXB.java:114)
      	at javax.xml.bind.JAXB._marshal(JAXB.java:538)
      	... 143 more
      Caused by: java.lang.ClassNotFoundException: com.sun.xml.internal.bind.v2.ContextFactory not found from bundle [com.atlassian.plugins.rest.atlassian-rest-module]
      	at org.springframework.osgi.util.BundleDelegatingClassLoader.findClass(BundleDelegatingClassLoader.java:103)
      	at org.springframework.osgi.util.BundleDelegatingClassLoader.loadClass(BundleDelegatingClassLoader.java:156)
      	at java.lang.ClassLoader.loadClass(ClassLoader.java:247)
      	at javax.xml.bind.ContextFinder.safeLoadClass(ContextFinder.java:481)
      	at javax.xml.bind.ContextFinder.newInstance(ContextFinder.java:185)
      	... 149 more
      Caused by: java.lang.ClassNotFoundException: com.sun.xml.internal.bind.v2.ContextFactory not found by com.atlassian.plugins.rest.atlassian-rest-module [43]
      	at org.apache.felix.framework.BundleWiringImpl.findClassOrResourceByDelegation(BundleWiringImpl.java:1460)
      	at org.apache.felix.framework.BundleWiringImpl.access$400(BundleWiringImpl.java:72)
      	at org.apache.felix.framework.BundleWiringImpl$BundleClassLoader.loadClass(BundleWiringImpl.java:1843)
      	at java.lang.ClassLoader.loadClass(ClassLoader.java:247)
      	at org.apache.felix.framework.Felix.loadBundleClass(Felix.java:1723)
      	at org.apache.felix.framework.BundleImpl.loadClass(BundleImpl.java:926)
      	at org.springframework.osgi.util.BundleDelegatingClassLoader.findClass(BundleDelegatingClassLoader.java:99)
      	... 153 more
      

      As for the Atlassian Support tools plugin, users will be prompted for authentication which will always fail despite putting the correct credentials.

        1. applinks.jpg
          applinks.jpg
          41 kB
        2. jaxb-impl-2.1.12.jar
          847 kB
        3. plugins.jpg
          plugins.jpg
          121 kB

          Form Name

            [BAM-12484] SSO in Bamboo 4.3.x breaks Application links, UPM and the Atlassian support tools plugin

              bmccoy bmccoy
              smaiyaki Sultan Maiyaki (Inactive)
              Affected customers:
              7 This affects my team
              Watchers:
              13 Start watching this issue

                Created:
                Updated:
                Resolved: