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  1. Admin Experience
  2. AX-994

Inviting a user without an email invite sets the Invitation status as Invited

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    • Minor

      Adding a user to the Org without sending an email invite updates the Invitation status as Invited.

      Steps to reproduce:

      Scenario 1:

      1. Log in to admin.atlassian.com
      2. From your organization, go to Directory > Users.
      3. Select Invite users
      4. Enter the Email address you want the user to log in with
      5. Grant product access
      6. Deselect Send invitation option
      7. Select Invite user(s).

      Scenario 2:

      Migrate users into the organization (e.g. server to cloud migration).

      Expected Result:

      Invitation Status should be Invited - Invitation not sent

      Actual Result:

      Invitation Status will be set to Invited.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available.

            [AX-994] Inviting a user without an email invite sets the Invitation status as Invited

            Rodrigo B. made changes -
            Component/s Original: Access requests - DES / Join site [ 48704 ]
            Component/s New: User Access - Approved domains / Self signup [ 80132 ]
            Key Original: ID-7824 New: AX-994
            Support reference count Original: 2
            Project Original: Identity [ 16810 ] New: Admin Experience [ 24210 ]
            Anusha Rutnam made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Long Term Backlog [ 12073 ] New: Closed [ 6 ]
            Anusha Rutnam made changes -
            Link Original: This issue is related to ID-8418 [ ID-8418 ]
            Anusha Rutnam made changes -
            Link New: This issue is related to ID-8352 [ ID-8352 ]
            Anusha Rutnam made changes -
            Link New: This issue is related to ID-8418 [ ID-8418 ]
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            Kaveh Shirgir (Inactive) made changes -
            Status Original: Needs Triage [ 10030 ] New: Long Term Backlog [ 12073 ]
            Bugfix Automation Bot made changes -
            Support reference count New: 1
            Tulsi created issue -

              Unassigned Unassigned
              a82fc827eb8d Tulsi
              Affected customers:
              8 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: