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  1. Admin Experience
  2. AX-885

Can't change role of Org admin to Site administrator

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    • Minor

      Issue Summary

      By default Org, admins should be site-admins to the sites linked with their Organizaiton.
      If an Org admin is somehow removed from the site-admins group you can't give him the same access by changing his role.

      Note that it shouldn't be possible to remove an Org admin from the site-admins group but there are some occasions where it happens like a site-import that re-creates the whole instance userbase.

      Steps to Reproduce

      1. Have an Org admin removed from the site-admins group
      2. Try to change his role to Site administrator

      Expected Results

      The user role should be changed and he should be added to the site-admins group.

      Actual Results

      The change of role will fail and we can see the following error from the permisison endpoint that's called:

      {"key":"badRequest","context":{"message":"Cannot remove an org admin from the site-admins group"}}
      

      Workaround

      Manually add the user back into the site-admins group.
      If that doens't work, contact Atlassian Support.

              Unassigned Unassigned
              akasper André K. (Inactive)
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                Created:
                Updated:
                Resolved: