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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Component/s: User Access - Manage app access groups
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None
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Minor
Summary
The new group's view is counting system-users.
Note: this bug does not impact the billing, that being said, there will be no extra charges regarding this problem.
Steps to Reproduce
- Navigate to Site Administration > Groups.
- In the image the Members count fro jira-software-users (10).

- Accessing the group there are 3 members (non system-users).

- When exporting the users' list (Users > Export > mark *Group membership) we can see the 10 users related to that group (3 regular users and 7 system-users).

Expected Results
The Members count should not consider system-users since they don't consume licenses and they are not 'manageable' users.
Actual Results
The system-users are being added to the total of Members displayed at the new Group's view.