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  1. Admin Experience
  2. AX-861

Sent invitation emails displays as "Email not sent" in User Management

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    • Minor

      Issue Summary

      This is reproducible on Data Center: (no)

      Steps to Reproduce

      1. Step 1 User send e-mail invites to approved domain users
      2. Step 2 Users receive the mail and accesses the site correctly.

      Expected Results

      User Management page displays that the invitation e-mail was sent

      Actual Results

      User management page shows that the e-mail invite was not sent.

      Workaround

      When an invite email is not sent from Adminhub, the user can now use the `resend-invite` option, which will attempt to unblock the email before sending it.

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            [AX-861] Sent invitation emails displays as "Email not sent" in User Management

            Chris Squire added a comment -

            Hey all,

            There has now been a workaround applied to this that is sufficient for closing this bug.
            When an invite email is not sent from Adminhub, the user can now use the `resend-invite` option, which will attempt to unblock the email before sending it.

            This was the previous expected behaviour and is now aligned with what we have currently.

            Thanks

            Chris Squire added a comment - Hey all, There has now been a workaround applied to this that is sufficient for closing this bug. When an invite email is not sent from Adminhub, the user can now use the `resend-invite` option, which will attempt to unblock the email before sending it. This was the previous expected behaviour and is now aligned with what we have currently. Thanks

            Del added a comment -

            https://atlassian.slack.com/archives/C042Z4Y5XBN/p1683242023414179

            Del added a comment - https://atlassian.slack.com/archives/C042Z4Y5XBN/p1683242023414179

              csquire@atlassian.com Chris Squire
              6379787f0b0a Laura Ceron (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: