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  1. Admin Experience
  2. AX-815

Internal Server Error when accessing Invitation Links

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    • Minor

      Issue Summary

      When accessing an invitation link of an Atlassian Product it briefly shows "Internal Server error" before redirecting to Atlassian's login screen. This only happens for users that are not logged in and usually the second time the link is accessed.

      Steps to Reproduce

      1. Create an invitation link for either Jira or Confluence (under User Access Settings).
      2. Open an incognito tab and access the invitation link. You should not see the Internal Server Error (yet).
      3. Try accessing the same link again. You should now see the Internal Server Error. The request itself doesn't provide an error status.

      Video: Screen Recording 2023-09-18 at 09.16.10.mov

      Expected Results

      Probably a dealing with this error since it may confuse customers. 

      Actual Results

      The Internal Server Error is shown.

      Workaround

      N/A

              6fe161a6ec6b Hanqing Zhao
              ea8de7b38038 Kenneth De Coster
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                Created:
                Updated:
                Resolved: