• Minor
    • Accessibility

      Issue Summary

      An incorrect alt text "Product logo" is provided for the "Jira" informative image.

      Steps to Reproduce

      1. Log in to Your Email Account.
      2. Receive an Email Invitation from Your Teammate.
      3. Navigate to the mentioned image in the main content.
      4. Using screen reader navigate to the mentioned informative image.
      5. Listen that the textual description is not describing the image.

      Screenshot

       

      Actual Results

      The alt text provided for the "Jira" informative image is incorrect. Instead of accurately describing the content or purpose of the image, it simply states "Product logo". This alt text fails to convey the specific information that the image visually communicates.
      As a result, screen reader users are not receiving a meaningful description of the image, which can lead to confusion or an incomplete understanding of the content presented.

      Expected Results

      Ensure that the screen reader reads out a complete and accurate textual description of the image.

      Provide an appropriate and accurate textual description for the informative image, ensuring that the description clearly conveys the purpose of the image.

      Code Snippet:

      <img alt="JIRA Software logo" class="CToWUd" data-bit="iit">

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Environment

      OS version: 22H2 ( OS build: 19045.3930)
      Chrome - Version 121.0.6167.85 (Official Build) (64-bit)
      NVDA- Version 2023

            [AX-804] Email: Incorrect alt text for informative image

            Rodrigo B. made changes -
            Component/s Original: Access requests - Invite [ 66422 ]
            Component/s New: User Access - User invites settings [ 80133 ]
            Key Original: ID-8886 New: AX-804
            Preventable by Original: Visual regression testing [ 19730 ]
            Symptom Severity Original: Severity 3 - Minor [ 14432 ] New: Minor [ 16130 ]
            Was this caused by a recent change? Original: No [ 19032 ]
            Project Original: Identity [ 16810 ] New: Admin Experience [ 24210 ]
            Chandra Srinivasan made changes -
            Preventable by New: Visual regression testing [ 19730 ]
            Was this caused by a recent change? New: No [ 19032 ]
            Priority Original: High [ 2 ] New: Medium [ 3 ]
            Status Original: Needs Triage [ 10030 ] New: Short Term Backlog [ 12074 ]
            Yi Qian made changes -
            Component/s Original: Emails - Incoming Mail [ 63894 ]
            Component/s New: Access requests - Invite [ 66422 ]
            Key Original: JRACLOUD-93504 New: ID-8886
            Project Original: Jira Platform Cloud [ 18514 ] New: Identity [ 16810 ]
            Matthew Hunter made changes -
            Labels Original: 1.1.1 Accessibility Level-A WCAG2.2 ax-a11y-387 ax-at-NVDA ax-at-user ax-bug ax-customer-escalated ax-eap-support ax-esc-mass ax-qa ax-windows-chrome ax-windows-firefox New: 1.1.1 Accessibility Level-A RIBS-SHORT WCAG2.2 ax-a11y-387 ax-at-NVDA ax-at-user ax-bug ax-customer-escalated ax-eap-support ax-esc-mass ax-qa ax-windows-chrome ax-windows-firefox
            Likhita AVL made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 994458 ]
            Rogerpinto Marialouis (Inactive) made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 994536 ]
            Chirag Goyal made changes -
            Component/s Original: Administration - Fields, Issue Types, Screens, Schemes and Priorities [ 53196 ]
            Component/s New: Emails - Incoming Mail [ 63894 ]
            Chirag Goyal made changes -
            Labels New: 1.1.1 Accessibility Level-A WCAG2.2 ax-a11y-387 ax-at-NVDA ax-at-user ax-bug ax-customer-escalated ax-eap-support ax-esc-mass ax-qa ax-windows-chrome ax-windows-firefox
            Chirag Goyal made changes -
            Priority Original: Low [ 4 ] New: High [ 2 ]
            Chirag Goyal made changes -
            Description Original: h3. Issue Summary

            An incorrect alt text "Product logo" is provided for the "Jira" informative image.
            h3. Steps to Reproduce
             # Log in to Your Email Account.
             # Receive an Email Invitation from Your Teammate.
             # Navigate to the mentioned image in the main content.

            Using screen reader navigate to the mentioned informative image.

            Listen that the textual description is not describing the image.

             #  
             #

             

            h3. Screenshot

             
            h3. Actual Results

            The alt text provided for the "Jira" informative image is incorrect. Instead of accurately describing the content or purpose of the image, it simply states "Product logo". This alt text fails to convey the specific information that the image visually communicates.
            As a result, screen reader users are not receiving a meaningful description of the image, which can lead to confusion or an incomplete understanding of the content presented.
            h3. Expected Results

            Ensure that the screen reader reads out a complete and accurate textual description of the image.

            Provide an appropriate and accurate textual description for the informative image, ensuring that the description clearly conveys the purpose of the image.
            h3. Code Snippet:

            <img alt="JIRA Software logo" class="CToWUd" data-bit="iit">
            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available
            h3. Environment

            OS version: 22H2 ( OS build: 19045.3930)
            Chrome - Version 121.0.6167.85 (Official Build) (64-bit)
            NVDA- Version 2023
            New: h3. Issue Summary

            An incorrect alt text "Product logo" is provided for the "Jira" informative image.
            h3. Steps to Reproduce
             # Log in to Your Email Account.
             # Receive an Email Invitation from Your Teammate.
             # Navigate to the mentioned image in the main content.
             # Using screen reader navigate to the mentioned informative image.
             # Listen that the textual description is not describing the image.

            h3. Screenshot

             
            h3. Actual Results

            The alt text provided for the "Jira" informative image is incorrect. Instead of accurately describing the content or purpose of the image, it simply states "Product logo". This alt text fails to convey the specific information that the image visually communicates.
            As a result, screen reader users are not receiving a meaningful description of the image, which can lead to confusion or an incomplete understanding of the content presented.
            h3. Expected Results

            Ensure that the screen reader reads out a complete and accurate textual description of the image.

            Provide an appropriate and accurate textual description for the informative image, ensuring that the description clearly conveys the purpose of the image.
            h3. Code Snippet:

            <img alt="JIRA Software logo" class="CToWUd" data-bit="iit">
            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available
            h3. Environment

            OS version: 22H2 ( OS build: 19045.3930)
            Chrome - Version 121.0.6167.85 (Official Build) (64-bit)
            NVDA- Version 2023

              Unassigned Unassigned
              deddb3877943 Chirag Goyal
              Affected customers:
              0 This affects my team
              Watchers:
              1 Start watching this issue

                Created:
                Updated: