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Bug
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Resolution: Unresolved
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Medium
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Minor
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Accessibility
Issue Summary
An incorrect alt text "Product logo" is provided for the "Jira" informative image.
Steps to Reproduce
- Log in to Your Email Account.
- Receive an Email Invitation from Your Teammate.
- Navigate to the mentioned image in the main content.
- Using screen reader navigate to the mentioned informative image.
- Listen that the textual description is not describing the image.
Screenshot
Actual Results
The alt text provided for the "Jira" informative image is incorrect. Instead of accurately describing the content or purpose of the image, it simply states "Product logo". This alt text fails to convey the specific information that the image visually communicates.
As a result, screen reader users are not receiving a meaningful description of the image, which can lead to confusion or an incomplete understanding of the content presented.
Expected Results
Ensure that the screen reader reads out a complete and accurate textual description of the image.
Provide an appropriate and accurate textual description for the informative image, ensuring that the description clearly conveys the purpose of the image.
Code Snippet:
<img alt="JIRA Software logo" class="CToWUd" data-bit="iit">
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
Environment
OS version: 22H2 ( OS build: 19045.3930)
Chrome - Version 121.0.6167.85 (Official Build) (64-bit)
NVDA- Version 2023
[AX-804] Email: Incorrect alt text for informative image
Component/s | Original: Access requests - Invite [ 66422 ] | |
Component/s | New: User Access - User invites settings [ 80133 ] | |
Key | Original: ID-8886 | New: AX-804 |
Preventable by | Original: Visual regression testing [ 19730 ] | |
Symptom Severity | Original: Severity 3 - Minor [ 14432 ] | New: Minor [ 16130 ] |
Was this caused by a recent change? | Original: No [ 19032 ] | |
Project | Original: Identity [ 16810 ] | New: Admin Experience [ 24210 ] |
Preventable by | New: Visual regression testing [ 19730 ] | |
Was this caused by a recent change? | New: No [ 19032 ] | |
Priority | Original: High [ 2 ] | New: Medium [ 3 ] |
Status | Original: Needs Triage [ 10030 ] | New: Short Term Backlog [ 12074 ] |
Component/s | Original: Emails - Incoming Mail [ 63894 ] | |
Component/s | New: Access requests - Invite [ 66422 ] | |
Key | Original: JRACLOUD-93504 | New: ID-8886 |
Project | Original: Jira Platform Cloud [ 18514 ] | New: Identity [ 16810 ] |
Labels | Original: 1.1.1 Accessibility Level-A WCAG2.2 ax-a11y-387 ax-at-NVDA ax-at-user ax-bug ax-customer-escalated ax-eap-support ax-esc-mass ax-qa ax-windows-chrome ax-windows-firefox | New: 1.1.1 Accessibility Level-A RIBS-SHORT WCAG2.2 ax-a11y-387 ax-at-NVDA ax-at-user ax-bug ax-customer-escalated ax-eap-support ax-esc-mass ax-qa ax-windows-chrome ax-windows-firefox |
Remote Link | New: This issue links to "Page (Confluence)" [ 994458 ] |
Remote Link | New: This issue links to "Page (Confluence)" [ 994536 ] |
Component/s | Original: Administration - Fields, Issue Types, Screens, Schemes and Priorities [ 53196 ] | |
Component/s | New: Emails - Incoming Mail [ 63894 ] |
Labels | New: 1.1.1 Accessibility Level-A WCAG2.2 ax-a11y-387 ax-at-NVDA ax-at-user ax-bug ax-customer-escalated ax-eap-support ax-esc-mass ax-qa ax-windows-chrome ax-windows-firefox |
Priority | Original: Low [ 4 ] | New: High [ 2 ] |
Description |
Original:
h3. Issue Summary
An incorrect alt text "Product logo" is provided for the "Jira" informative image. h3. Steps to Reproduce # Log in to Your Email Account. # Receive an Email Invitation from Your Teammate. # Navigate to the mentioned image in the main content. Using screen reader navigate to the mentioned informative image. Listen that the textual description is not describing the image. # # h3. Screenshot h3. Actual Results The alt text provided for the "Jira" informative image is incorrect. Instead of accurately describing the content or purpose of the image, it simply states "Product logo". This alt text fails to convey the specific information that the image visually communicates. As a result, screen reader users are not receiving a meaningful description of the image, which can lead to confusion or an incomplete understanding of the content presented. h3. Expected Results Ensure that the screen reader reads out a complete and accurate textual description of the image. Provide an appropriate and accurate textual description for the informative image, ensuring that the description clearly conveys the purpose of the image. h3. Code Snippet: <img alt="JIRA Software logo" class="CToWUd" data-bit="iit"> h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available h3. Environment OS version: 22H2 ( OS build: 19045.3930) Chrome - Version 121.0.6167.85 (Official Build) (64-bit) NVDA- Version 2023 |
New:
h3. Issue Summary
An incorrect alt text "Product logo" is provided for the "Jira" informative image. h3. Steps to Reproduce # Log in to Your Email Account. # Receive an Email Invitation from Your Teammate. # Navigate to the mentioned image in the main content. # Using screen reader navigate to the mentioned informative image. # Listen that the textual description is not describing the image. h3. Screenshot h3. Actual Results The alt text provided for the "Jira" informative image is incorrect. Instead of accurately describing the content or purpose of the image, it simply states "Product logo". This alt text fails to convey the specific information that the image visually communicates. As a result, screen reader users are not receiving a meaningful description of the image, which can lead to confusion or an incomplete understanding of the content presented. h3. Expected Results Ensure that the screen reader reads out a complete and accurate textual description of the image. Provide an appropriate and accurate textual description for the informative image, ensuring that the description clearly conveys the purpose of the image. h3. Code Snippet: <img alt="JIRA Software logo" class="CToWUd" data-bit="iit"> h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available h3. Environment OS version: 22H2 ( OS build: 19045.3930) Chrome - Version 121.0.6167.85 (Official Build) (64-bit) NVDA- Version 2023 |