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Type:
Bug
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Resolution: Cannot Reproduce
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Priority:
Low
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Component/s: User Access - Approved domains / Self signup
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None
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Minor
Issue Summary
Removing site-admin group from Administration access inside Product access results in login redirect loop for site-admins accessing Jira settings.
This can result in the two screens below:
When this is reproduced for Confluence it results in a much more user friendly message:
Steps to Reproduce
- Access https://admin.atlassian.com/ > Product Access > Administration Access
- Remove site-admin from it
- Try to navigate to Jira through the Jira hyperlink under Application Settings
Expected Results
A message should be displayed stating the user can't see the page content because of lack of privileges.
Actual Results
Redirect loop with login occurs in browser requests and pages displayed are not helpful.
Workaround
None at this stage. Once one is identified, we'll add here.
- duplicates
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AX-747 Users without product access attempting to access Jira get stuck in an infinite loop
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- Closed
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