• Type: Suggestion
• Resolution: Unresolved
• Component/s: Org Management - App URLs - Update URL
• Labels:

  • guard-s7

1. image-2023-08-03-14-28-05-703.png

   03/Aug/2023 12:28 PM

   264 kB

   Cecille Maquito

2. image-2023-08-03-14-28-55-936.png

   03/Aug/2023 12:28 PM

   615 kB

   Cecille Maquito

[AX-715] After site rename, old name redirect only works on browser and not any other API

Rodrigo B. made changes - Yesterday

Description

Original: N/A

New: h3. Issue Summary After a site is renamed, the old URL should still work. However, it only works as intended via the browser. API calls only show redirects. h3. Steps to Reproduce  * Perform a site rename as described [here|https://support.atlassian.com/organization-administration/docs/update-your-product-and-site-url/]  * Try calling an issue using both the old and new site names via the browser. {*}Old{*}: [https://old-name.atlassian.net/rest/api/3/issue/]<issuekey> {*}New{*}: [https://new-name.atlassian.net/rest/api/3/issue/]<issuekey> {*}Result{*}: Both give the result, the old-name link redirects to the new name.  * Try calling the issue using the [GET issue|https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-get] endpoint via Postman. {*}Old{*}: [https://old-name.atlassian.net/rest/api/2/issue/]<issuekey> {*}New{*}: [https://new-name.atlassian.net/rest/api/2/issue/]<issuekey> {*}Result{*}: The new-name API call works, but the old-name API only shows 302 redirects. h3. Expected Results  * API calls (ie via Postman or terminal) should also show the output the same as in the browser. h3. Actual Results  * {*}Old{*}: [https://old-name.atlassian.net/rest/api/2/issue/]<issuekey> {*}New{*}: [https://new-name.atlassian.net/rest/api/2/issue/]<issuekey> !image-2023-08-03-14-28-05-703.png! h3. Workaround This is the intended behavior. For API calls, please use the new site name for calling endpoints.

Rodrigo B. made changes - 23/Jun/2025 9:07 PM

Component/s	Original: Site Rename [ 61300 ]
Component/s		New: Org Management - App URLs - Update URL [ 80162 ]
Key	Original: ACCESS-1779	New: AX-715
Support reference count	Original: 10
Description	Original: h3. Issue Summary After a site is renamed, the old URL should still work.  However, it only works as intended via the browser. API calls only show redirects.  h3. Steps to Reproduce  * Perform a site rename as described [here|https://support.atlassian.com/organization-administration/docs/update-your-product-and-site-url/]  * Try calling an issue using both the old and new site names via the browser. {*}Old{*}: [https://old-name.atlassian.net/rest/api/3/issue/]<issuekey> {*}New{*}: [https://new-name.atlassian.net/rest/api/3/issue/]<issuekey> {*}Result{*}: Both give the result, the old-name link redirects to the new name.  * Try calling the issue using the [GET issue|https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-get] endpoint via Postman. {*}Old{*}: [https://old-name.atlassian.net/rest/api/2/issue/]<issuekey> {*}New{*}: [https://new-name.atlassian.net/rest/api/2/issue/]<issuekey> {*}Result{*}: The new-name API call works, but the old-name API only shows 302 redirects.  h3. Expected Results  * API calls (ie via Postman or terminal) should also show the output the same as in the browser.  h3. Actual Results  * {*}Old{*}: [https://old-name.atlassian.net/rest/api/2/issue/]<issuekey> {*}New{*}: [https://new-name.atlassian.net/rest/api/2/issue/]<issuekey> !image-2023-08-03-14-28-05-703.png! h3. Workaround This is the intended behavior. For API calls, please use the new site name for calling endpoints.	New: N/A
Project	Original: Atlassian Guard [ 18910 ]	New: Admin Experience [ 24210 ]

SET Analytics Bot made changes - 22/Jun/2025 4:03 AM

Support reference count

Original: 9

New: 10

SET Analytics Bot made changes - 18/Apr/2025 4:02 AM

Support reference count

Original: 8

New: 9

SET Analytics Bot made changes - 03/Apr/2025 4:00 AM

Support reference count

Original: 7

New: 8

SET Analytics Bot made changes - 06/Mar/2025 4:00 AM

Support reference count

Original: 5

New: 7

SET Analytics Bot made changes - 04/Mar/2025 4:00 AM

Support reference count

Original: 4

New: 5

SET Analytics Bot made changes - 20/Dec/2024 4:02 AM

Support reference count

Original: 3

New: 4

Cole Norman made changes - 23/Aug/2024 3:52 AM

Labels

New: guard-s7

SET Analytics Bot made changes - 01/Aug/2024 4:01 AM

Support reference count

Original: 2

New: 3

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