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  1. Admin Experience
  2. AX-613

Confluence link in JSM knowledge based article redirected to Confluence instead of portal when Confluence custom domain enabled

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    • Minor

      Issue Summary

      At the moment , when confluence custom domain enabled , clicking confluence link added in a JSM knowledge base article , it redirected to Confluence instead to portal. By default , it should be redirected to portal.

      This is reproducible on Data Center: (yes) / (no)

      Steps to Reproduce

      1. Configured custom domain for JSM and Confluence.
      2. Create a JSM article. In the article , add a link to another confluence page.
      3. Open the article from portal.
      4. Click the confluence link

      Expected Results

      Page open in portal.

      Actual Results

      Link redirected to confluence.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              04ef2e348a1a Hongpeng
              nroslan Atiqah Roslan
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                Created:
                Updated:
                Resolved: