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  1. Admin Experience
  2. AX-60

Inconsitent results when browsing though the group members in the new admin UI

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    • Severity 3 - Minor

      Issue Summary

      Inconsistent results when browsing though the group members in the new admin UI

      Steps to Reproduce

      1. Login to admin.atlassian.com
      2. Select your organisation
      3. Click on Directory
      4. Click on Groups
      5. Select a group
      6. In the group members list, click on 2 to move to the next page

      Expected Results

      Admins should be able to consistently scroll over their group members and UI should be more responsive

      Actual Results

      The UI will sometimes take a long time to move to the next page or not load it at all. Sometimes, the page will not return the correct results.

      Workaround

      Export group members from user management by:

      1. Login to admin.atlassian.com
      2. Select your organisation
      3. Click on Users
      4. Click on the ellipsis (…) icon next to Invite users
      5. Click on Export users
      6. In the pop up dialog use the filters as needed (ie. export the specific group)
      7. Click on Export users

            [AX-60] Inconsitent results when browsing though the group members in the new admin UI

            Rodrigo B. made changes -
            Component/s Original: Directory - Groups - CRUD [ 66396 ]
            Component/s New: Directory - Groups - Create / Update / Delete [ 80140 ]
            Key Original: ID-8233 New: AX-60
            Support reference count Original: 1
            Project Original: Identity [ 16810 ] New: Admin Experience [ 24210 ]
            Kat N made changes -
            Labels New: RIBS-SHORT
            Mike Epstein made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Long Term Backlog [ 12073 ] New: Closed [ 6 ]

            Geoff added a comment -

            ca528a390f48 I think this has been resolved now. Can you please confirm from your end?

            Geoff added a comment - ca528a390f48 I think this has been resolved now. Can you please confirm from your end?
            Aneita made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 918487 ]
            Lucas Ramos made changes -
            Remote Link Original: This issue links to "Page (Confluence)" [ 777933 ]
            Lucas Ramos made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 777933 ]
            Ramon M made changes -
            Description Original: h3. Issue Summary

            Inconsitent results when browsing though the group members in the new admin UI

            h3. Steps to Reproduce
             # Login to admin.atlassian.com
             # Select your organisation
             # Click on *Directory*
             # Click on *Groups*
             # Select a group
             # In the group members list, click on *2* to move to the next page

            h3. Expected Results

            Admins should be able to consistently scroll over their group members and UI should be more responsive

            h3. Actual Results

            The UI will sometimes take a long time to move to the next page or not load it at all

            h3. Workaround

            Export group members from user management by:
             # Login to admin.atlassian.com
             # Select your organisation
             # Click on *Users*
             # Click on the ellipsis (…) icon next to Invite users
             # Click on *Export users*
             # In the pop up dialog use the filters as needed
             # Click on *Export users*             		New: h3. Issue Summary

            Inconsistent results when browsing though the group members in the new admin UI

            h3. Steps to Reproduce
             # Login to admin.atlassian.com
             # Select your organisation
             # Click on *Directory*
             # Click on *Groups*
             # Select a group
             # In the group members list, click on *2* to move to the next page

            h3. Expected Results

            Admins should be able to consistently scroll over their group members and UI should be more responsive

            h3. Actual Results

            The UI will sometimes take a long time to move to the next page or not load it at all. Sometimes, the page will not return the correct results.

            h3. Workaround

            Export group members from user management by:
             # Login to admin.atlassian.com
             # Select your organisation
             # Click on *Users*
             # Click on the ellipsis (…) icon next to Invite users
             # Click on *Export users*
             # In the pop up dialog use the filters as needed (ie. export the specific group)
             # Click on *Export users*
            SET Analytics Bot made changes -
            Support reference count New: 1
            Hao made changes -
            Status Original: Needs Triage [ 10030 ] New: Long Term Backlog [ 12073 ]

              Unassigned Unassigned
              ca528a390f48 Pablo Bastos
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: