Unable to invite users through the Invite Users button

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    • Severity 3 - Minor

      Issue Summary

      Some costumers are experiencing issues when inviting users through the Invite Users button. They get the following error message:

      Invalid recaptcha token provided in request.

      The issue happens when the customer still have the "Add your team" form:

       

      Steps to Reproduce

      1. Go to User Management (https://admin.atlassian.com/s/<siteid>/users)
      2. Make sure that the message "There's a team behind every success" is appearing.
      3. Click on "Invite Users".
      4. Try to invite a user.

      Expected Results

      The user should be invited.

      Actual Results

      The user is not invited and gets an error message:

      Invalid recaptcha token provided in request.

      Workaround

      Users need to to invite the user by adding their email address to the form instead of using the "Invite user" button.

            Assignee:
            Olivia Mackintosh
            Reporter:
            Matheus Z
            Votes:
            7 Vote for this issue
            Watchers:
            22 Start watching this issue

              Created:
              Updated:
              Resolved: