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  1. Admin Experience
  2. AX-518

Improvement to Last Active status after inviting users

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      Problem Definition

      When a user accepts an invite to Atlassian Cloud site, there's a delay of up to 24h for their status to reflect on the Admin Users page.

      Suggested Solution

      • Implement a mechanism to quickly update the Last Active status

      Workaround

      • None at this time, wait up to 24h for the status to reflect in the UI

          Form Name

            [AX-518] Improvement to Last Active status after inviting users

            SET Analytics Bot made changes -
            Support reference count Original: 9 New: 10
            SET Analytics Bot made changes -
            Support reference count New: 9

            Kim Raham added a comment -

            Agreed - We need to see the user's status change from "invited" to "active" once they have accepted the invite and completed the sign up. Until a user's status is "active", I, as an administrator, am unable to remotely login to the user's account to complete configurations on their account. Please remove the current lag time to update a user's status.

            Kim Raham added a comment - Agreed - We need to see the user's status change from "invited" to "active" once they have accepted the invite and completed the sign up. Until a user's status is "active", I, as an administrator, am unable to remotely login to the user's account to complete configurations on their account. Please remove the current lag time to update a user's status.
            Rodrigo B. made changes -
            Component/s Original: Identity Internal - User Activity [ 66425 ]
            Component/s New: Internal - User Activity (Last Active Date) [ 80148 ]
            Key Original: ID-8559 New: AX-518
            Support reference count Original: 14
            Project Original: Identity [ 16810 ] New: Admin Experience [ 24210 ]
            SET Analytics Bot made changes -
            Support reference count Original: 13 New: 14
            Roberto M. made changes -
            Link New: This issue relates to ID-8207 [ ID-8207 ]
            SET Analytics Bot made changes -
            Support reference count Original: 12 New: 13
            SET Analytics Bot made changes -
            Support reference count Original: 11 New: 12
            SET Analytics Bot made changes -
            Support reference count Original: 10 New: 11
            SET Analytics Bot made changes -
            Support reference count Original: 9 New: 10

              Unassigned Unassigned
              pferreira@atlassian.com Paulo F. (Inactive)
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                Created:
                Updated: