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Type:
Bug
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Resolution: Cannot Reproduce
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Priority:
Low
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Component/s: Directory - Impersonate
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Severity 3 - Minor
Issue Summary
When a Site/ Org admin impersonates a user, they are not getting the pop up/ option to switch back to their admin profiles
Steps to Reproduce
- Login to https://admin.atlassian.com
- Navigate to the Directory>Users>>Choose a User > Details > Product access > Select Jira product access and login as user
- Find the user icon not getting updated to the impersonated user and also the switch back option is not displayed
Expected Results
- A pop mentioning "you are logged in as another user should be presented
- Admins should be able to switch back to their profiles
Actual Results
- No pop up appears
- No option is presented to switch back
Workaround
To remove the impersonation cookie is for the admin to navigate to <siteurl>/impersonate again, which will remove that cookie.
- mentioned in
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