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  1. Admin Experience
  2. AX-257

Increase the limits on the concurrency for the User details page

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      When you go to the user management in your Cloud site it is possible to open the user details of a user to see and edit their groups and product access.

      Whenever a large change is needed, if an admin needs to open the details of several users in quick succession, there seems to be a rate-limiting that kicks in as the window will display the message "Something went wrong" when a few details are open in succession (sometimes as low as 5) and the admin has to wait for a bit before it works again.

      The suggestion is to increase the limit for how many user details can be opened in a short period of time.

            [AX-257] Increase the limits on the concurrency for the User details page

            Rodrigo B. made changes -
            Component/s Original: User Management Public APIs [ 56701 ]
            Component/s New: Directory - User Management REST API [ 80166 ]
            Key Original: ID-8108 New: AX-257
            Support reference count Original: 1
            Project Original: Identity [ 16810 ] New: Admin Experience [ 24210 ]
            Dylan made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Dylan made changes -
            Labels Original: guard-s7 New: cll-tf3202505 guard-s7
            Kat N made changes -
            Assignee Original: Kieren [ kdight ]
            Cole Norman made changes -
            Labels New: guard-s7
            Kieren (Inactive) made changes -
            Assignee New: Kieren [ kdight ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Rene C. [Atlassian Support] made changes -
            Description Original: When you go to the user management it is possible to open the user details of a user to see and edit their groups and product access.

            Whenever a large change is needed, if an admin needs to open the details of many users in quick succession, there seems to be a rate-limiting that kicks in when a few details are open in succession (sometimes as low as 5).

            The suggestion is to increase the limit for how many user details can be opened in a short period of time.
            New: When you go to the user management in your Cloud site it is possible to open the user details of a user to see and edit their groups and product access.

            Whenever a large change is needed, if an admin needs to open the details of several users in quick succession, there seems to be a rate-limiting that kicks in as the window will display the message "Something went wrong" when a few details are open in succession (sometimes as low as 5) and the admin has to wait for a bit before it works again.

            The suggestion is to increase the limit for how many user details can be opened in a short period of time.
            Rene C. [Atlassian Support] created issue -

              Unassigned Unassigned
              rchiquete Rene C. [Atlassian Support]
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                Created:
                Updated:
                Resolved: