Ability to opt in to email notifications for Advisory incidents in System Health.

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      Problem:

      System Health currently sends email notifications only for "Confirmed Impact" incidents (AutoHOTs with tenant-level attribution). Incidents classified as "Advisory" appear only in the UI — no email is sent, even when customers are objectively impacted. Admins have no way to opt in to these notifications.

      Why it matters:

      • Advisory incidents include login, identity, and SCIM issues that have no CMON coverage and can never become Confirmed Impact under the current model
      • Admins who rely on email as their alerting channel miss real incidents
      • Erodes trust in System Health as the recommended notification mechanism

      Proposed Solution:

      Add a notification preference toggle for org admins:

      • Default: Notify for Confirmed Impact only (current behaviour)
      • Opt-in: Notify for all incidents including Advisories

       

              Assignee:
              Unassigned
              Reporter:
              Ulka
              Votes:
              3 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated: