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Type:
Bug
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Resolution: Unresolved
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Priority:
High
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Component/s: Org Management - App URLs - Custom Domains
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Severity 3 - Minor
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Accessibility
Issue Summary
The error messages are not conveyed to screen reader users.
Steps to Reproduce
- Open the Jira Cloud homepage.
- Navigate to the Sidebar, expand "Spaces", and open any space.
- Navigate to the "Give feedback" button and activate it.
- Using a screen reader, navigate to and activate the "Send feedback" button.
- Observe that error messages are displayed, but they are not announced by the screen reader.
Screen Recording
Actual Results
When the user activates the "Send feedback" button with required fields left empty, error messages such as "Please select a feedback type" and "Please provide a description" are displayed. However, the errors are not announced by screen readers, and focus does not move to the associated fields. As a result, screen reader users may be unaware that validation errors have occurred, including for dynamically displayed required fields such as the "Let us know what you'd like to improve" field.
Expected Results
The error messages should be conveyed to screen reader users.
Apply the following changes:
- Add "aria-describedby" attribute to the form field.
- Reference "id" attribute value of the containner used to display the error message to "aria-describedby" attribute.
- Set focus on the field with the error using JavaScript’s .focus() method as soon as the error occurs.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
Environment
MacBook Pro (16-inch, 2021)
macOS Tahoe 26.4
Operations - Windows11
Chrome - 148.0.7778.179 (Official Build) (64-bit)
Safari- Version 26.4
JAWS- Version 2026
NVDA- Version 2025.3.3
VoiceOver - Version Latest