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  1. Admin Experience
  2. AX-202

Unable to search users in user management with Cyrillic symbols in their names

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    • Severity 3 - Minor

      Issue Summary

      • Unable to search users in user management with Cyrillic symbols in their names

      Steps to Reproduce

      1. Go to user management then 'users'
      2. Search for a user with Cyrillic symbols in their Full name. Example from https://id.atlassian.com/manage-profile/profile-and-visibility :

      Expected Results

      Search result will find the user with Cyrillic script in their Full name

      Actual Results

      No result found even if the user exists

      Note that searching for the name with Latin alphabet script works:

      For some reason the search works when the Cyrillic script is in the email address:

      Workaround

      • Search using the email address

        1. image-2021-11-11-11-19-02-122.png
          137 kB
          Niel Del Rosario
        2. screenshot-1.png
          221 kB
          Anusha Rutnam
        3. screenshot-2.png
          375 kB
          Anusha Rutnam
        4. screenshot-3.png
          292 kB
          Anusha Rutnam
        5. screenshot-4.png
          246 kB
          Anusha Rutnam

              kdight Kieren (Inactive)
              3fed3bba4ff1 Niel Del Rosario (Inactive)
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                Created:
                Updated:
                Resolved: