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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Org Management - Overview
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None
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1
Users are experiencing blank pages when accessing the Admin Hub at admin.atlassian.com due to unsupported system languages. This issue is prevalent when the preferred language is set to options like Estonian, which are not actively supported by Atlassian.
To enhance user experience, we propose adding an error message that advises users to switch their system language to a supported one, such as English or Japanese. This guidance will help users quickly resolve the issue without unnecessary troubleshooting.
For reference, here is the documentation on language support: Manage Your Language Preferences.
Languages Available but Not Actively Supported:
- Portuguese (Portugal)
- Estonian
- Icelandic
- Slovak
Introducing this error message will streamline issue resolution and improve overall user satisfaction. Thank you for considering this feature request.