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  1. Admin Experience
  2. AX-1509

Managed accounts export fail to download at scale

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    • Minor

      Issue Summary

      When exporting managed accounts with a large user base, the download may sometimes fail.

      Steps to Reproduce

      1. Provision 100K users to your organization
      2. In managed accounts, click on "Export Accounts"
      3. Access the download link from the email
      4. Monitor the download page

      Expected Results

      The large CSV file should be downloaded

      Actual Results

      The download never completes.

      Workaround

      The download may sometimes fail due to the size of the file. Please re-try the download and make sure to keep the browser tab launched by the download link open.

              kakash@atlassian.com Khalid Akash
              rmacalinao Ramon M (Inactive)
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                Created:
                Updated:
                Resolved: