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  1. Admin Experience
  2. AX-15

Adminhub Guests link is broken

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    • Severity 3 - Minor
    • Warranty

      Issue Summary

      When assigning space access to a newly added guest user, the automatic prompt appears to be broken — it ignores the full site URL and starts directly from /wiki/, resulting in an incomplete or invalid link.

      Steps to Reproduce

      1. Add a new user and grant them guest access through the admin UI.
      2. A prompt will appear in the bottom-left corner to manage their space permissions.
      3. Click the link in that prompt.
      4. It leads to a broken page due to an incomplete or incorrect URL.

      Expected Results

      Clicking the link to manage space permissions should ideally direct the admin to the Confluence global permissions page, where guest space access can be managed.

      Actual Results

      When assigning the guest role to a user on the user details page, the link that is shown in the prompt to manage the guest's space permissions is broken

      Workaround

      When you add a user directly as a guest into the default guest group, the prompt to manage their space permissions appears, and the link in that prompt works correctly without being broken.

      OR

      You may manually insert the site URL between the "https://" and the "/wiki/..." segments.

            [AX-15] Adminhub Guests link is broken

            Rodrigo B. made changes -
            Affected Products Original: Confluence [ 18440 ]
            Component/s Original: Directory - Groups - Add / remove users [ 66395 ]
            Component/s New: Directory - Groups - Add / remove users [ 80139 ]
            Key Original: ID-9013 New: AX-15
            Support reference count Original: 2
            Symptom Severity Original: Minor [ 16130 ] New: Severity 3 - Minor [ 14432 ]
            Project Original: Identity [ 16810 ] New: Admin Experience [ 24210 ]
            Chris Squire made changes -
            Priority Original: High [ 2 ] New: Low [ 4 ]
            Chris Squire made changes -
            Status Original: Short Term Backlog [ 12074 ] New: Long Term Backlog [ 12073 ]
            Patrick Leaton made changes -
            Affected Products New: Confluence [ 18440 ]
            Component/s Original: Permissions - ExCo - Guest Access [ 65391 ]
            Component/s New: Directory - Groups - Add / remove users [ 66395 ]
            Key Original: CONFCLOUD-81829 New: ID-9013
            QA Demo Status Original: Not Done [ 14330 ]
            QA Kickoff Status Original: Not Done [ 14234 ]
            Project Original: Confluence Cloud [ 18513 ] New: Identity [ 16810 ]
            Matthew Hunter made changes -
            Labels New: RIBS-SHORT
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            Bugfix Automation Bot made changes -
            Bug Type New: Warranty [ 19331 ]
            Rebekkah Dorhout made changes -
            Due Date New: 01/Jul/2025
            Bugfix Automation Bot made changes -
            Priority Original: Low [ 4 ] New: High [ 2 ]
            Deniz Berkyürek made changes -
            Description Original: h3. Issue Summary

            When assigning space access to a newly added guest user, the automatic prompt appears to be broken — it ignores the full site URL and starts directly from /wiki/, resulting in an incomplete or invalid link.
            h3. Steps to Reproduce
             # Add a new user and grant them guest access through the admin UI.
             # A prompt will appear in the bottom-left corner to manage their space permissions.
             # Click the link in that prompt.
             # It leads to a broken page due to an incomplete or incorrect URL.

            h3. Expected Results

            Clicking the link to manage space permissions should ideally direct the admin to the Confluence global permissions page, where guest space access can be managed.
            h3. Actual Results

            When assigning the guest role to a user on the user details page, the link that is shown in the prompt to manage the guest's space permissions is broken
            h3. Workaround

            When you add a user directly as a guest into the default guest group, the prompt to manage their space permissions appears, and the link in that prompt works correctly without being broken.             		New: h3. Issue Summary

            When assigning space access to a newly added guest user, the automatic prompt appears to be broken — it ignores the full site URL and starts directly from /wiki/, resulting in an incomplete or invalid link.
            h3. Steps to Reproduce
             # Add a new user and grant them guest access through the admin UI.
             # A prompt will appear in the bottom-left corner to manage their space permissions.
             # Click the link in that prompt.
             # It leads to a broken page due to an incomplete or incorrect URL.

            h3. Expected Results

            Clicking the link to manage space permissions should ideally direct the admin to the Confluence global permissions page, where guest space access can be managed.
            h3. Actual Results

            When assigning the guest role to a user on the user details page, the link that is shown in the prompt to manage the guest's space permissions is broken
            h3. Workaround

            When you add a user directly as a guest into the default guest group, the prompt to manage their space permissions appears, and the link in that prompt works correctly without being broken.

            OR

            You may manually insert the site URL between the "{*}https://{*}" and the "{*}/wiki/..{*}." segments.

              Unassigned Unassigned
              e4e2f1bcbafe Vidyalakshmi M
              Affected customers:
              2 This affects my team
              Watchers:
              9 Start watching this issue

                Created:
                Updated: