Include Enterprise Products in the Product Access section in user info

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      Issue Summary

      A product is not considered in the Product Access for users if it's part of an Enterprise plan. This may confuse org admins when checking the product access of the users as some products will be missing.

      Steps to Reproduce

      1. In Cloud admin, open "Managed Accounts".
      2. Filter the users with product access to one of the products on an Enterprise plan (Click on "Product Access" and check the box of that product).
        In this case, I'm testing with Trello.

         

      Expected Results

      The list of users should include all users with access to the product in question on all plans.

      Actual Results

      The list doesn't include users with access to the product on an Enterprise plan.

      Also, if you open the profile of one user who has an Enterprise license for one product, the product in question won't be displayed under the "Product Access" section.

      This was tested with Trello.

      Workaround

      If possible, use the product-related user management section instead. For Trello for instance, you may refer to Organization insights and Managing Licensed Members on the Enterprise Admin Dashboard.

            Assignee:
            Unassigned
            Reporter:
            Meriem Dhahak (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: