Summary

Org Admins can't view the user profiles of users with access to a large number of products.

Expected Results

For the user profile to load.

Actual Results

The following error is encountered after waiting for 3 minutes:

Workaround

For checking the product access of an external user on a particular site and product:

1. Clarify what groups are providing product access for the product
2. Check in the Admin HUB if the user is a member of that group or use Get user groups from Jira API to obtain the group programmatically. 

To check the product access of a managed Atlassian Account, you can filter the results returned by Get managed accounts in an organization, Organisation API or check the managed account profile in Admin HUB.