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  1. Automation for Cloud
  2. AUTO-93

Using smart values to copy a multiple choice field to a team managed or discovery project does not work

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Details

    • Severity 3 - Minor

    Description

      Issue Summary

      Automation rule does not set values to a multiple choice field in a team-managed project or discovery project from a multiple choice field from a company managed project. When multiple values are listed they do not get set. If a single value is set, then that comes over. 

      Steps to Reproduce

      1. Create an automation rule, in this case used a manual trigger rule. 
      2. Add component Create issue, select discovery project and a issue type 'idea'.
      3. Copy required fields (summary and Description) from current issue. In this case, select 'Teams' and set smart value of your multiple choice field from service management project. 

      Expected Results

      The smart value in the automation rule copies the multiple choice value from the company managed project to the team managed or discovery project

      Actual Results

      The smart value in the automation rule does not copy the multiple choice value from the company-managed project to the team managed or discovery project

      Workaround

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            Unassigned Unassigned
            68fd6ffad335 Christian Beaulieu
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            Dates

              Created:
              Updated: