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  1. Automation for Cloud
  2. AUTO-914

Automation not allowing to change the comment visibility.

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Details

    • Severity 3 - Minor
    • Jira Service Management

    Description

      Issue Summary

      Not able to change the Comment Visibility option inside the Jira Automation Rule. The dropdown simply does not open up.

      Steps to Reproduce

      1. Create an Automation.
      2. Add action "Add Comment to issue" and try to change the Comment visibility.

      Expected Results

      Should be able to edit the comment visibility.

      Actual Results

      Unable to edit comment visibility.

      Workaround

      Workaround-AUTO-914.mov

      Including a video for the workaround as mentioned in the comment below - hopefully it helps until the issue is fixed.

      The workaround is to scroll down within that field

      Attachments

        1. image (3).png
          166 kB
          Abishek .
        2. Workaround-AUTO-914.mov
          8.42 MB
          Bhaargavi Natarajan

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              c72dac02e601 Tapan Parikh
              a5efd6340a5c Abishek .
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              Dates

                Created:
                Updated:
                Resolved: