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  1. Automation for Cloud
  2. AUTO-896

Automation rule audit log timestamp ignores instance and Atlassian account timezone preferences and follows the browser timezone

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    • Severity 3 - Minor
    • Jira Service Management

      Issue Summary

      Once automation is triggered and the audit log records this run, timestamps are saved according to the browser timezone and ignore any configuration made in the instance default timezone or user AA account timezone preferences.

      Steps to Reproduce

      1. Trigger an automation rule.
      2. Check both account and instance timezone config.
      3. Change the Atlassian account timezone https://id.atlassian.com/manage-profile/account-preferences?ref=jira&src=personalsettings

      Expected Results

      Timestamps being updated according to the AA preferences and match the timestamp in the issue history.

      Actual Results

      Automation rule audit log timestamps stay the same no matter the configuration change regarding the timezone preferences.
      Note
      Changing the Instance timezone from jira/settings/system/general-configuration also results in the same behavior

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available.

              Unassigned Unassigned
              a8e987214f8c Batuhan İpek (Inactive)
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                Created:
                Updated:
                Resolved: